Nalini, California, USA

Hi, my name is Nalini. So I have come from California, USA to treat my cervical spondylosis here at AVN Madurai. So initially the pain was very, the pain was a lot of pain. And I have been going to US hospitals undergoing allopathy treatment where during the pandemic it's unfortunate that everything has become contactless including. Including the medical facilities. So I was given constantly the phone appointments and the video appointments where the doctors or the therapists did not get to examine. The physical part of the body which was very difficult for me to cure. So the sessions that they gave me, they're all you know printed postures which did not really help. So I was looking for alternate treatment options at that point of time. So my husband has been an avid. believer of the ancient Indian Ayurvedic treatment and he suggested me AVN Madurai. So I immediately sent an inquiry through the online website for you and Smitha called me and then. She scheduled consultation with Dr. Bijju. So when I was talking to Dr. Bijju, I knew that I'm going to be in good hands. So he was paying a lot of attention to. to what I have been going through. He was not rushing at all. He has been very patiently listening. He asked more questions to clarify some of the things that I missed to mention to him, which was really great. So and then he asked me like you know. We don't need to rush now, but when you come to India, come see me, let's get you started here. This is not something that that you don't have to undergo, so you can, we can definitely cure it for you. So then now I'm here, it's been 2 weeks. My stay here has been very pleasant. The treatment options are amazing. And so right now my pain has gone away. I would say 95% of my pain has gone away. I feel very relaxed and regenerated. The care given has been really, really outstanding. It's a very neat and clean facility.The staff are, the staff show a lot of empathy to the patients, irrespective of. What the issue is, the nursing staff are amazing. They always come and check in with you before meal and after meal to remind you of the medications that you need to take. They're very friendly, they always have a smiling face, and there is this quality check person that comes in every day to your room or villa, and then they ask you about your feedback. And this doesn't stop with just the quality check staff, even the doctor and his team comes to your room every day for the consultation and to check in with you like how you have been doing from the earlier day. So you can be very frank. I was very frank. With all the pain and improvements good and bad. So accordingly the doctors adjust the treatment for the for the same day or the next day depending on where your treatment is and that's really helpful. I must really talk about the therapists. The therapists here are amazing. They they make you feel very comfortable. The treatment rooms are the treatment rooms gives you utmost privacy. So they are really very accommodating. It really depends on your mood, you know, if you feel like having a conversation, they are there for you. If you feel like you want to have a quiet. Calm, relaxing experience, then they they respect that. So everybody here at AVN Madurai are being very respectful, empathetic, loving and caring. So I'm I'm very satisfied with the kind of treatment that I received and I'll say one other thing so I've also brought my mother with me as an attendant and then my mother saw the treatment that was given to me and then she underwent. She wanted to take care of her frozen shoulders and then immediately the doctor accommodated her and then now her pain has completely gone away and her movements have gone better. You know she's able to lift her shoulder, not completely. completeround, but she's able to move better than before. She's been taught the physiotherapy and all that. um and again, you know, they have yoga, yoga person who comes into your room and teaches you some of the. stretching postures that really helps to alleviate your pain and to strengthen the muscles or the bone or the nerves wherever it needs care. And also there's a physical therapist, therapist who came and helped my mom. Which is also a very crucial part of this treatment. So I have also recommended this facility to my sister who will be flying here next month. to to take care of her her issue. So I hope this review you will find this review very helpful and I highly highly recommend this facility. Thank you.