Frequently Asked Questions

Yes. Ayurveda is recognised by the WHO as a traditional system of medicine and regulated by India's AYUSH Ministry. AVN Arogya follows evidence-informed protocols based on classical texts validated by 96 years of clinical practice and over 1,00,000 patients treated. We use standardised medicines from GMP-certified pharmacies and track outcomes systematically. Peer-reviewed research supports Ayurvedic interventions for musculoskeletal, neurological, and chronic conditions.

Three things set us apart: (1) Deep specialisation — we focus on chronic pain, mobility disorders, neurological rehabilitation, and lifestyle diseases. (2) Integrated approach — our physicians coordinate with your existing doctors rather than asking you to choose between systems. (3) Scale and track record — 96 years of institutional experience, NABH accreditation, 7 clinics across 5 cities, and over 1,00,000 patients with documented outcomes.

Absolutely — this is our standard approach. We practise integrative medicine, not alternative medicine. Our physicians review your current prescriptions, imaging, and lab reports before designing a treatment plan. We never ask patients to stop medications without their primary doctor's approval. For conditions like RA, diabetes, or hypertension, we coordinate with your specialist to provide complementary benefits — reducing symptoms and potentially lowering medication dependency over time under medical supervision.

All physicians hold BAMS (Bachelor of Ayurvedic Medicine and Surgery) — a 5.5-year degree including 1 year of clinical internship. Senior consultants additionally hold MD (Ayurveda) post-graduate degrees specialising in Panchakarma, Kayachikitsa (Internal Medicine), or Shalya Tantra (Surgery). Our lead physicians have 15-30+ years of clinical experience. All are registered with their respective State Ayurvedic Medical Councils.

AVN Arogya Ayurvedic Hospital is part of the AVN Group, established in 1930 — 96 years of continuous Ayurvedic clinical practice. It is a family-owned organisation currently managed by the 4th generation of Ayurvedic physicians, all of whom hold B.A.M.S. degrees, with senior consultants holding M.D. (Ayurveda) post-graduate specialisations. Our lead physicians have over 30 years of clinical experience. Over 1,00,000 patients have been treated across conditions ranging from avascular necrosis and spinal disorders to stroke rehabilitation and developmental conditions. We operate 7 clinics across 5 cities in India plus an international clinic in Melaka, Malaysia.

No. We do not advise patients to stop their ongoing medications without proper medical guidance. If required, our doctors coordinate with allopathic specialists to review your existing medications and ensure safe integration of treatment approaches. In many cases, patients may experience reduced dependence on certain medications, particularly pain-relief medicines, as their condition improves. However, any change in medication is always done gradually, under medical supervision, and in consultation with the concerned specialist. Patients should never stop or modify any prescribed medication without approval from their treating doctor.

At AVN Arogya, we primarily treat chronic and complex conditions — these are where Ayurveda adds the most value. Chronic pain, degenerative joint diseases, autoimmune disorders, neurological rehabilitation, and lifestyle diseases respond exceptionally well to sustained Ayurvedic care. For acute emergencies (fractures, heart attacks), modern emergency medicine is the right first response. We are best positioned as your partner for long-term health management and recovery.

While rooted in the rich tradition of Kerala Ayurveda, our treatments are thoughtfully adapted to meet the needs of modern healthcare. We follow classical Kerala Panchakarma principles, refined through over nine decades of clinical experience and the care of patients with diverse health conditions. The fundamental principles of these therapies remain deeply rooted in Ayurveda, while our institutional experience enables us to customise treatment approaches for specialised needs, including avascular necrosis (AVN), spinal disorders, and neurological rehabilitation.

Ayurveda and Naturopathy are holistic systems of healing that focus on promoting health through natural approaches. Ayurveda is a comprehensive medical system with its own principles of diagnosis, pharmacology, and therapeutic procedures, developed over thousands of years. Naturopathy emphasises the body's natural healing abilities through elements of nature, including Earth, Water, Fire, and Air, using therapies such as hydrotherapy, mud therapy, and dietary interventions. While both approaches share common values such as natural healing and a holistic view of wellness, their diagnostic methods, treatment approaches, and therapeutic frameworks are distinct. At AVN Arogya, we practise classical Ayurveda, complemented by Yoga practices to support overall wellbeing and healing.

Siddha and Ayurveda share several foundational principles and have similarities in their holistic approach to health and healing. Both systems use herbs, natural substances, and traditional formulations as part of their treatment approaches. A key distinction is that Siddha medicine traditionally has a greater emphasis on herbomineral and metal-based preparations, while Ayurveda includes a wider range of herbal, mineral, and classical formulations. Both systems are recognised by the Government of India under the Ministry of AYUSH. At AVN Arogya, we practise Ayurveda exclusively, following the principles and therapies of this ancient healing tradition.

Yes. At AVN Arogya, Ayurvedic treatment is offered as a complementary approach to support children with Autism Spectrum Disorder (ASD). Our programme may include personalised Ayurvedic therapies, Panchakarma procedures, internal medicines, dietary guidance, and sensory integration support based on the child's individual needs. Treatment is provided alongside occupational therapy, speech therapy, behavioural therapy, and educational interventions, not as a replacement. The goal is to support improvements in communication, social interaction, sensory processing, behaviour, and overall quality of life. Progress varies from child to child and is usually gradual, requiring consistent treatment and active family participation. For a personalised assessment and treatment plan, please schedule a consultation with our paediatric Ayurveda specialists by contacting our Customer Care Team at +91 95002 92220.

Yes, many patients with mild to moderate spinal stenosis can benefit from non-surgical treatment. At AVN Arogya, treatment aims to reduce inflammation, relieve nerve compression symptoms, strengthen the supporting muscles of the spine, and improve flexibility and mobility. The treatment plan may include Ayurvedic medicines, specialised therapies, yoga, physiotherapy, and lifestyle modifications. Many patients experience reduced leg pain, improved walking distance, and better day-to-day function with conservative treatment. However, if spinal stenosis is severe and associated with progressive neurological deficits, significant weakness, or loss of bladder or bowel control, surgery may be the most appropriate treatment. Our doctors provide an honest clinical assessment and will recommend the treatment option that is best suited to your condition. For a consultation, please contact our Customer Care Team at +91 95002 92220.

Yes. Stroke rehabilitation is one of the key areas of expertise at AVN Arogya. Our integrated rehabilitation programme combines personalised Ayurvedic therapies, Panchakarma procedures, physiotherapy, speech therapy support, and internal medicines to improve mobility, muscle strength, balance, coordination, speech, and overall quality of life. Rehabilitation is most effective when started as early as possible after the patient is medically stable, although many patients who begin treatment months or even years after a stroke also experience meaningful functional improvements. Our treatment is provided alongside your neurologist's care and does not replace prescribed medications or medical follow-up. The rehabilitation plan is individualised based on the patient's condition and recovery goals. For a personalised stroke rehabilitation assessment, please schedule a telemedicine consultation or contact our Customer Care Team at +91 95002 92220.

Early intervention is recommended, as a child's developing brain has greater neuroplasticity, which supports learning and development. At AVN Arogya, we generally treat children from 2 years of age onwards. However, there is no upper age limit, and adolescents and young adults may also benefit from an individualised treatment programme. The first step is a comprehensive assessment by our senior physicians to understand your child's developmental profile, strengths, and areas that need support. Based on this evaluation, we design a personalised treatment plan that is appropriate for the child's age, condition, and ability to participate. For a personalised assessment and treatment plan, please contact our Customer Care Team at +91 95002 92220.

Rehabilitation should begin as early as possible once the patient is medically stable, as early intervention supports better recovery of movement, speech, and daily function. The first few months after a stroke are often an important period for rehabilitation due to the brain’s ability to adapt and form new connections (neuroplasticity). However, it is never too late to seek rehabilitation. Many patients who start rehabilitation months or even years after a stroke can still experience improvements in mobility, balance, speech, and independence with a structured programme. At AVN Arogya, our doctors assess each patient’s condition, functional ability, and rehabilitation needs before recommending the appropriate treatment plan. For a personalised stroke rehabilitation assessment, please schedule a telemedicine consultation or contact our Customer Care Team at +91 95002 92220.

Ankylosing spondylitis is an autoimmune condition that causes inflammation, stiffness, and progressive fusion of the spine. At AVN Arogya, Ayurvedic treatment aims to reduce pain and stiffness, improve spinal mobility, and enhance quality of life. Treatment may include anti-inflammatory Ayurvedic therapies, such as oil pooling over the spine, medicated steam therapy, Panchakarma procedures, personalised Ayurvedic medicines, and structured yoga and physiotherapy. For patients already taking biologics or DMARDs, Ayurvedic treatment can be provided alongside their rheumatologist's advice. Many patients experience reduced morning stiffness, improved spinal flexibility, and fewer flare-ups over 3–6 months, depending on the severity of the condition and adherence to treatment. For a personalised treatment plan, please contact our Customer Care Team at +91 95002 92220.

At AVN Arogya, Ayurvedic treatment for cerebral palsy is designed to support the child's overall development by reducing muscle stiffness (spasticity), improving muscle strength, enhancing mobility, and promoting better functional independence. The treatment plan may include personalised Ayurvedic therapies, specialised oil massages, Panchakarma procedures, internal medicines, physiotherapy, and rehabilitation exercises based on the child's condition. Treatment is provided alongside the care of paediatric neurologists, physiotherapists, and other rehabilitation specialists, not as a replacement. The extent of improvement varies depending on the type and severity of cerebral palsy, the child's age, and consistency of treatment. Our goal is to help every child achieve their maximum functional potential and improve their quality of life. For a personalised assessment, please contact our Customer Care Team at +91 95002 92220.

For Grade 1 and Grade 2 spondylolisthesis, our treatment focuses on reducing pain, improving spinal stability, strengthening the core muscles, and restoring daily function. Depending on your condition, the treatment plan may include specialised Ayurvedic therapies, personalised medicines, therapeutic procedures, yoga, physiotherapy, and structured back-strengthening exercises. Many patients experience significant pain relief and improved mobility with conservative treatment, helping them return to their daily activities without surgery. For Grade 3 and Grade 4 spondylolisthesis, or when there is significant instability or neurological involvement, each case is assessed individually. In some situations, surgical treatment may be the most appropriate option, and our doctors will guide you accordingly. To determine the best treatment plan, please contact our Customer Care Team at +91 95002 92220.

Ayurvedic treatment can be used as a complementary approach alongside conventional Parkinson’s disease management. At AVN Arogya, treatment focuses on improving quality of life by addressing symptoms such as stiffness, tremors, mobility challenges, balance issues, sleep disturbances, and digestive concerns. Our approach may include personalised Ayurvedic therapies, medicines, yoga, and lifestyle recommendations based on the patient’s condition and needs. When combined with regular neurological care, these measures may help patients manage symptoms and maintain daily function. Ayurvedic treatment does not replace prescribed Parkinson’s medications such as dopamine therapy. Any changes to existing medicines should be made only under the guidance of the treating neurologist. For a personalised consultation and treatment plan, please contact our Customer Care Team at +91 95002 92220.

Cervical spondylosis is a degenerative condition that can gradually progress with age. However, progression is not inevitable, and many people are able to manage their symptoms effectively with timely treatment and lifestyle modifications. At AVN Arogya, treatment focuses on relieving pain, reducing stiffness, improving neck mobility, and strengthening the supporting muscles. Personalised Ayurvedic therapies, medicines, yoga, physiotherapy, and ergonomic guidance can help improve function and reduce the frequency of symptom flare-ups. Early treatment, regular exercise, good posture, and appropriate neck care can help slow the progression of symptoms and maintain a good quality of life. For a personalised assessment and treatment plan, please contact our Customer Care Team at +91 95002 92220.

For many patients with early to moderate hip osteoarthritis, non-surgical treatment may help reduce pain, improve mobility, and enhance quality of life. At AVN Arogya, our treatment approach includes personalised Ayurvedic therapies, internal medicines, therapeutic exercises, and lifestyle modifications tailored to the patient's condition. For advanced hip osteoarthritis with severe joint damage, hip replacement surgery may be the most appropriate long-term option. However, Ayurvedic treatment may still help relieve symptoms, improve function, and support better quality of life while patients evaluate their treatment options. At AVN Arogya, we carefully assess each patient's condition and clearly distinguish between cases that are suitable for conservative management and those where surgical intervention may be the most appropriate course of treatment.

Yes. At AVN Arogya, Ayurvedic treatment is offered as a complementary approach to help manage symptoms of Attention Deficit Hyperactivity Disorder (ADHD), including hyperactivity, inattention, and impulsivity. Treatment may include personalised Ayurvedic therapies, internal medicines, dietary guidance, and lifestyle recommendations tailored to the child's individual needs. Parents are also guided on establishing structured daily routines that support learning and behaviour. Ayurvedic treatment is provided alongside conventional ADHD treatment, not as a replacement. Any changes to prescribed ADHD medications should be made only under the guidance of the treating paediatrician or psychiatrist. Progress varies from child to child and usually requires consistent treatment and family involvement over several months. For a personalised assessment, please schedule a consultation by contacting our Customer Care Team at +91 95002 92220.

Ayurvedic treatment can be a supportive approach for Bell’s Palsy rehabilitation, with the aim of improving facial muscle function, symmetry, and overall recovery. Early evaluation and treatment may help achieve better outcomes. At AVN Arogya, the treatment approach may include personalised Ayurvedic therapies such as Nasya, external therapies, internal medicines, and facial exercises to support nerve function and facial muscle recovery. Recovery varies from person to person depending on the severity of nerve involvement, time since onset, and individual response to treatment. Many patients experience gradual improvement with consistent therapy and rehabilitation. For best results, early consultation is recommended, especially during the initial weeks after symptom onset. For a personalised assessment and treatment plan, please contact our Customer Care Team at +91 95002 92220.

A balanced, anti-inflammatory diet can support the management of autoimmune conditions alongside your prescribed treatment. At AVN Arogya, dietary recommendations are personalised based on your condition and Ayurvedic assessment. We generally recommend including fresh vegetables, leafy greens, whole grains, turmeric, ginger, flaxseeds, walnuts, healthy fats, and easily digestible proteins. Warm, freshly prepared meals and adequate hydration are also encouraged. Some people may find that foods such as dairy, gluten, refined sugar, processed foods, or nightshade vegetables (tomato, potato, brinjal, and capsicum) trigger their symptoms. Since triggers vary from person to person, our physicians may recommend a supervised elimination and reintroduction diet to identify foods that affect you. For personalised dietary guidance, please schedule a telemedicine consultation with one of our doctors. To book an appointment, contact our Customer Care Team at +91 95002 92220.

Migraine triggers vary from person to person, but common triggers include: • Stress and emotional strain • Irregular sleep (too little or too much sleep) • Skipping meals or prolonged fasting • Dehydration • Bright or flickering lights, prolonged screen exposure, and loud noise • Alcohol, excessive caffeine, or sudden caffeine withdrawal • Processed foods, MSG, and certain fermented or aged foods • Hormonal changes, especially around menstrual periods • Strong odors such as perfumes, paint fumes, or chemicals • Travel fatigue and changes in routine Because triggers are highly individual, we recommend maintaining a headache diary for a few weeks to identify patterns related to food, sleep, stress, and environmental factors. At AVN Arogya, we combine trigger identification with personalised Ayurvedic treatment and lifestyle guidance to help reduce migraine frequency and improve quality of life. For a personalised migraine assessment, please contact our Customer Care Team at +91 95002 92220.

Yes, in most cases you can continue using a computer or phone, but it is important to do so with proper ergonomics. Prolonged bending of the neck or poor posture can aggravate neck pain and stiffness. Maintain your screen at eye level, use a chair with good back support, avoid looking down at your phone for long periods, and take short stretching breaks every 30–45 minutes. Your doctor may also recommend neck-strengthening exercises and posture correction techniques. With appropriate treatment and lifestyle modifications, most patients are able to continue their daily work comfortably. If your symptoms are severe or associated with arm weakness or numbness, seek medical evaluation. For a personalised consultation, please contact our Customer Care Team at +91 95002 92220.

Yes, in many cases you can continue working, depending on the nature of your job. If you have a desk job, most patients are able to work with simple ergonomic adjustments, such as positioning the monitor correctly, keeping the keyboard at a comfortable height, and avoiding prolonged strain on the affected shoulder. If your work involves overhead activities, heavy lifting, or repetitive arm movements, temporary job modifications or reassignment may be necessary until your shoulder improves. Driving may also be difficult if shoulder movement is significantly restricted. At AVN Arogya, our physicians assess your condition and provide personalised advice on workplace modifications so you can continue working safely during treatment. Avoid pushing through severe pain, as this may worsen stiffness and delay recovery. For a personalised consultation, please contact our Customer Care Team at +91 95002 92220.

Ayurvedic management of gout aims to reduce the frequency of painful flare-ups, support healthy uric acid metabolism, improve joint health, and help prevent recurrence. Treatment typically includes personalised Ayurvedic medicines, therapeutic procedures where appropriate, dietary modifications, and lifestyle guidance tailored to the individual's condition. Patients are advised to follow a purine-conscious diet, maintain adequate hydration, and adopt healthy lifestyle practices that support long-term management. Regular monitoring of uric acid levels and overall health is also recommended. At AVN Arogya, treatment plans are individualised and, where appropriate, can complement ongoing care from your physician or rheumatologist. The duration of treatment and the response vary depending on the severity of the condition, uric acid levels, and individual health factors.

Autoimmune conditions require long-term management, and the duration of treatment varies depending on the condition, its severity, and your response to therapy. At AVN Arogya, patients who require inpatient treatment typically undergo an intensive programme of 14–21 days, followed by 6–12 months or longer of personalised Ayurvedic medicines, dietary modifications, lifestyle changes, and regular follow-up consultations. Many patients begin to notice improvements in symptoms such as pain, stiffness, sleep, and energy levels within the first few months. Since autoimmune diseases are chronic, ongoing care is important to help reduce flare-ups, maintain joint and organ function, and improve quality of life. For a personalised treatment plan and expected timeline, please schedule a telemedicine consultation with one of our doctors by contacting our Customer Care Team at +91 95002 92220.

Maintaining a regular daily routine is one of the most effective ways to reduce migraine frequency. Consistency in sleep, meals, and daily activities helps minimise common migraine triggers. Helpful lifestyle measures include: • Maintain a fixed sleep schedule every day. • Eat regular meals and avoid skipping breakfast or lunch. • Stay well hydrated by drinking adequate water. • Engage in moderate exercise, such as walking or yoga, on most days. • Practise stress management through pranayama, meditation, or relaxation techniques. • Limit prolonged screen time, especially before bedtime, and take short breaks during continuous work. • Identify and avoid personal migraine triggers, such as certain foods, lack of sleep, or stress. At AVN Arogya, we provide personalised lifestyle and dietary guidance as part of an integrated migraine management plan. For a personalised consultation, please contact our Customer Care Team at +91 95002 92220.

Yes. Most people with rheumatoid arthritis (RA) can continue working, especially when the condition is well managed. If you have a desk job, maintaining an ergonomic workstation, taking regular breaks, and avoiding prolonged strain on your joints can help. Planning demanding tasks later in the day may also be beneficial, as morning stiffness is common. If your work involves heavy physical activity, you may need temporary job modifications during flare-ups or while undergoing treatment. At AVN Arogya, our treatment aims to reduce inflammation, relieve pain, preserve joint function, and minimise flare-ups so that you can maintain your quality of life and continue your daily activities. During inpatient treatment, patients whose jobs permit work from home can often continue working from the hospital, subject to their medical condition. For a personalised treatment plan, please contact our Customer Care Team at +91 95002 92220.

Not necessarily. Knee osteoarthritis is a progressive condition, but its rate of progression varies from person to person. Many patients continue to lead active and independent lives for years, especially when the condition is diagnosed early and managed appropriately. Without treatment, symptoms such as pain, stiffness, and reduced mobility may gradually worsen, making everyday activities more difficult. However, timely intervention with appropriate treatment, exercise, weight management, and lifestyle modifications can help relieve symptoms, improve joint function, and slow the progression of the condition. At AVN Arogya, we focus on helping patients maintain mobility, reduce pain, and improve their quality of life through personalised Ayurvedic treatment and rehabilitation programmes. Early treatment often offers the best opportunity to achieve favourable outcomes.

The most suitable exercises depend on the severity of your condition and should be performed under professional guidance. Commonly recommended exercises include gentle neck range-of-motion exercises, isometric neck strengthening, shoulder blade strengthening, posture correction exercises, and stretching of the neck and upper back muscles. Regular practice can help improve flexibility, strengthen supporting muscles, reduce stiffness, and relieve pain. However, performing the wrong exercises or exercising during an acute flare-up may worsen your symptoms. At AVN Arogya, our doctors and physiotherapy/yoga team prescribe a personalised exercise programme based on your condition and stage of recovery. For a customised treatment and exercise plan, please contact our Customer Care Team at +91 95002 92220.

Gentle stretching and mobility exercises can help improve shoulder movement in frozen shoulder, but the type and intensity of exercise should be based on the stage of the condition. Commonly recommended exercises include pendulum exercises, wall walking, towel stretches behind the back, and cross-body stretches. For best results, perform these exercises after a warm shower or hot fomentation, use slow and gentle movements, and avoid forcing the shoulder beyond a comfortable range. Consistency is more important than intensity. At AVN Arogya, our doctors and therapists prescribe a personalised exercise programme based on whether you are in the freezing, frozen, or thawing phase of frozen shoulder. This helps improve mobility safely while minimising pain. For a personalised treatment and rehabilitation plan, please contact our Customer Care Team at +91 95002 92220.

Recovery after a stroke varies depending on the severity of the stroke, the part of the brain affected, and how early rehabilitation begins. Many patients regain significant independence with timely and consistent rehabilitation, while others may continue to require some level of assistance. At AVN Arogya, our stroke rehabilitation programme focuses on improving mobility, balance, strength, speech, hand function, and the ability to perform daily activities. We set realistic, measurable goals and regularly assess progress to optimise recovery. The earlier rehabilitation begins after the patient is medically stable, the better the chances of improving function and quality of life. Every patient's recovery journey is unique, and our team provides honest guidance on expected outcomes based on individual progress. For a personalised rehabilitation assessment, please contact our Customer Care Team at +91 95002 92220.

A slip disc can recur, particularly if the underlying factors that contributed to the problem are not addressed. Factors such as poor posture, weak core muscles, improper lifting techniques, excess body weight, and prolonged sitting can increase the risk of recurrence. At AVN Arogya, our treatment focuses not only on relieving pain and improving mobility but also on addressing these underlying factors. Your personalised treatment plan includes Ayurvedic therapies, therapeutic exercises, posture correction, ergonomic advice, and lifestyle modifications to support long-term spinal health. Following your doctor's recommendations, maintaining a healthy lifestyle, and continuing the prescribed home exercise programme can help reduce the risk of recurrence and support lasting recovery. Regular follow-up is also important to maintain the benefits of treatment and address any early symptoms promptly.

A healthy, anti-inflammatory diet can support rheumatoid arthritis (RA) management alongside your prescribed treatment. At AVN Arogya, dietary recommendations are personalised based on your condition and Ayurvedic assessment. We generally recommend including fresh fruits and vegetables, whole grains, flaxseeds, walnuts, turmeric, ginger, and adequate fluids as part of a balanced diet. Limiting processed foods, refined sugar, and highly processed or fried foods may also help support overall health. Some patients may notice that certain foods, such as dairy or nightshade vegetables (tomato, potato, brinjal, and capsicum), worsen their symptoms. If so, your doctor may advise a supervised elimination and reintroduction diet to identify individual triggers. Maintaining a healthy body weight and following the prescribed diet consistently can help improve overall joint health and quality of life. For personalised dietary guidance, please contact our Customer Care Team at +91 95002 92220.

The amount of school your child misses depends on the treatment plan. For outpatient (OP) treatment, therapy sessions can often be scheduled before or after school hours, and many families choose to begin treatment during school holidays to minimise disruption. If inpatient (IP) treatment is recommended, your child will usually need to stay in the hospital for 14–21 days. Whenever possible, families may plan the admission during vacation periods. We can also provide a medical certificate or treatment letter for the school, if required. After the intensive treatment phase, medicines and home exercises can usually be continued without affecting regular school attendance. Our team will work with you to plan your child's treatment while keeping educational commitments in mind. For more information, please contact our Customer Care Team at +91 95002 92220.

The answer depends on your diagnosis, the severity of your condition, your MRI findings, and your symptoms. Many patients choose to undergo an Ayurvedic evaluation before deciding on spine surgery, particularly when their condition is suitable for conservative treatment. At AVN Arogya, our doctors conduct a comprehensive assessment of your medical history, clinical findings, and MRI reports to determine whether you are likely to benefit from non-surgical Ayurvedic treatment. In suitable cases, our treatment aims to relieve pain, reduce nerve irritation, improve mobility, and help patients return to their daily activities without surgery. However, if you have emergency warning signs such as progressive weakness in the legs, loss of bladder or bowel control, or other signs of severe nerve compression, urgent surgical evaluation may be necessary. If surgery is the most appropriate treatment for your condition, we will advise you accordingly. Our commitment is to provide an honest, evidence-informed assessment and recommend the treatment that offers the best possible outcome for your specific condition.

No. A cervical collar is not meant to be worn permanently. It is usually recommended only for a short period to provide support and reduce pain during the acute phase of your condition, if required. Prolonged use of a cervical collar may weaken the neck muscles and delay recovery. As your symptoms improve, the focus shifts to strengthening the neck muscles, improving flexibility, correcting posture, and restoring normal movement through appropriate treatment and exercises. Your treating doctor will advise whether a cervical collar is necessary and how long it should be used based on your condition. For a personalised assessment and treatment plan, please contact our Customer Care Team at +91 95002 92220.

Knee osteoarthritis is a chronic condition, and its progression depends on factors such as age, the extent of joint damage, body weight, activity levels, and overall joint health. While no treatment can guarantee that symptoms will never recur, appropriate management can significantly reduce pain, improve mobility, and help slow the progression of the condition. At AVN Arogya, our Ayurvedic treatment focuses not only on relieving symptoms but also on improving joint function and supporting long-term joint health. Following the prescribed diet, lifestyle recommendations, therapeutic exercises, and periodic follow-up care can help maintain the benefits of treatment and reduce the likelihood of symptom recurrence. Our goal is to help patients enjoy a more active, comfortable, and independent life for as long as possible.

The amount of leave required depends on your condition and the treatment plan recommended by your doctor. For outpatient (OP) treatment, many patients with desk-based jobs can continue working while attending scheduled treatment sessions. Those with physically demanding jobs may require temporary leave. For inpatient (IP) treatment, the recommended stay is usually 14–21 days. However, if your job allows work from home, you may be able to continue working from the hospital during your treatment, as our inpatient facilities provide a comfortable environment with Wi-Fi and essential amenities. Patients with physically demanding jobs should plan for leave during this period. After the intensive treatment phase, ongoing care includes medicines, home exercises, and periodic follow-up consultations, including telemedicine where appropriate. For more information, please contact our Customer Care Team at +91 95002 92220.

Yes. We recommend that both parents attend the first consultation, as it helps everyone understand the child's condition, treatment plan, home-care instructions, and expected outcomes. It also gives both parents an opportunity to ask questions and participate in treatment decisions. If one parent is unable to attend in person, they may join the consultation through a video call, wherever feasible. For children undergoing inpatient (IP) treatment, one parent or primary caregiver should stay with the child throughout the admission. Parents may take turns as attendants, provided the treatment instructions and daily care routine are communicated properly. Whenever possible, we also recommend that both parents attend the discharge counselling, where our team explains medicines, exercises, diet, follow-up, and home-care instructions. For more information, please contact our Customer Care Team at +91 95002 92220.

Whether you can continue walking depends on the stage of Avascular Necrosis (AVN) and the extent of damage to the hip joint. In the early stages, controlled weight-bearing and appropriate physical activity may be beneficial. However, excessive walking, high-impact activities, or putting excessive stress on the affected hip may worsen symptoms and, in some cases, accelerate joint damage. At AVN Arogya, our doctors assess each patient's condition individually and provide personalised guidance on walking, weight-bearing, and daily activities. Depending on the stage of AVN, we may recommend activity modification, the temporary use of a walking aid, or specific therapeutic exercises to protect the hip while supporting recovery. The goal is not to stop all movement but to maintain mobility safely while minimising unnecessary stress on the affected joint. Following your doctor's advice on activity levels is an important part of achieving the best possible treatment outcome.

The answer depends on the severity of your knee condition, your symptoms, and your overall health. In many cases, patients with knee osteoarthritis choose to undergo an Ayurvedic evaluation before deciding on knee replacement surgery. At AVN Arogya, our doctors conduct a comprehensive assessment to determine whether Ayurvedic treatment is likely to provide meaningful relief by reducing pain, improving joint function, and enhancing mobility. For many patients, this approach can help delay or, in suitable cases, avoid surgery. However, if the joint damage is advanced and surgery is the most appropriate option, we will advise you accordingly. Our priority is to recommend the treatment that is in your best interest, based on your clinical condition and expected outcomes.

Proper sleeping posture can help reduce discomfort and support recovery from a slip disc. Many patients find relief by sleeping on their back with a pillow under the knees or on their side with a pillow between the knees, as these positions help maintain the natural alignment of the spine. Sleeping on the stomach is generally discouraged, as it may place additional strain on the back and neck. A medium-firm mattress is often recommended because it provides adequate support while maintaining spinal alignment. However, the ideal mattress and sleeping position may vary depending on your condition and personal comfort. At AVN Arogya, our doctors provide personalised guidance on sleeping posture, ergonomic practices, and lifestyle modifications as part of your comprehensive treatment programme. These simple adjustments, combined with Ayurvedic treatment and therapeutic exercises, can help improve comfort, support recovery, and reduce strain on the spine.

The answer depends on the stage of Avascular Necrosis (AVN), the extent of bone damage, your symptoms, and your overall health. Many patients choose to undergo an Ayurvedic evaluation before deciding on hip replacement surgery, particularly in the early and intermediate stages of AVN. At AVN Arogya, our doctors perform a comprehensive assessment using your medical history, clinical examination, and imaging reports such as MRI and X-rays to determine whether you are likely to benefit from Ayurvedic treatment. In suitable cases, our treatment aims to relieve pain, improve hip function, enhance mobility, and help preserve the natural joint, which may delay or reduce the need for hip replacement. However, if the femoral head has collapsed extensively or the joint damage is advanced, hip replacement may be the most appropriate treatment option. In such cases, we will provide honest guidance and recommend the approach that offers the best long-term outcome. Our commitment is to recommend the treatment that is most appropriate for your condition, with the goal of helping you achieve the best possible quality of life.

Yes, in most cases, staying active is beneficial for people with knee osteoarthritis. However, the type and intensity of activity should be appropriate for the severity of your condition. Low-impact exercises, walking, stretching, and muscle-strengthening exercises can help improve joint mobility, reduce stiffness, and support knee function. At AVN Arogya, our doctors assess each patient's condition and recommend a personalised exercise and rehabilitation plan as part of the treatment programme. We also advise on activities to avoid, ensuring that exercise supports recovery without placing unnecessary stress on the affected joints.

The right exercises depend on the location and severity of your slip disc, your symptoms, and your stage of recovery. Exercises should always be performed under professional guidance, as an inappropriate exercise programme can aggravate symptoms. In general, gentle activities such as walking, stretching, and doctor-prescribed spinal stabilisation and strengthening exercises can help improve flexibility, strengthen the supporting muscles, and promote recovery. As your condition improves, your exercise programme may be gradually progressed based on your individual recovery. Activities that place excessive stress on the spine—such as heavy lifting, high-impact sports, repetitive bending or twisting, and exercises that significantly increase back or leg pain—should be avoided until your doctor advises otherwise. At AVN Arogya, exercise is an integral part of our comprehensive treatment programme. Our doctors provide a personalised rehabilitation plan that evolves with your recovery, helping you regain strength, improve mobility, and reduce the risk of recurrence safely.

Yes. Excess body weight can place additional stress on the spine, particularly the lower back, which may contribute to back pain and increase the strain on the intervertebral discs. Maintaining a healthy weight can help reduce this mechanical stress and improve overall spinal health. At AVN Arogya, weight management is an important part of our comprehensive approach to treating slip disc. In addition to personalised Ayurvedic treatment, our doctors provide dietary guidance, lifestyle recommendations, and therapeutic exercises to support healthy weight management and reduce stress on the spine. Achieving and maintaining a healthy weight, together with appropriate treatment and posture correction, can help improve mobility, reduce pain, and support long-term recovery while lowering the risk of future episodes.

A healthy, well-balanced diet plays an important role in supporting recovery from Avascular Necrosis (AVN) alongside Ayurvedic treatment. At AVN Arogya, our doctors provide personalised dietary recommendations based on your condition, stage of AVN, body constitution, and overall health. In general, we encourage a nutritious diet rich in fresh vegetables, fruits, whole grains, quality protein, and calcium-rich foods to support bone and joint health. Patients are also advised to maintain a healthy body weight, stay well hydrated, and avoid habits such as smoking and excessive alcohol consumption, as these can adversely affect bone health and blood circulation. As part of our comprehensive AVN treatment programme, our doctors also recommend condition-specific dietary and lifestyle modifications that complement Ayurvedic therapies and help optimise recovery. Following these recommendations consistently can contribute to better treatment outcomes and improved long-term joint health.

The duration of treatment depends on the stage and severity of Avascular Necrosis (AVN) and your individual treatment plan. In most cases, we recommend a minimum inpatient treatment duration of 3 weeks to achieve meaningful clinical improvement. During your consultation, our doctors will assess your condition and advise the appropriate length of stay. If a longer course of treatment is likely to provide additional benefit, this will be discussed with you. We can also provide medical certificates and supporting documents for your employer, if required.

Diet and lifestyle modifications are an integral part of Ayurvedic management for knee osteoarthritis. Along with treatment, our doctors recommend personalised dietary guidelines, weight management (where required), regular therapeutic exercises, adequate rest, and joint-protective lifestyle practices to support healing and improve mobility. At AVN Arogya, these recommendations are tailored to each patient's condition, age, and overall health. Combined with our comprehensive Ayurvedic treatment protocols, they help reduce pain, improve joint function, and enhance quality of life. Over the years, many patients have experienced significant improvement and have been able to return to their daily activities with greater comfort and confidence.

The duration of treatment depends on the severity of your condition and your personalised treatment plan. In most cases, patients undergoing inpatient Ayurvedic treatment for knee osteoarthritis require 2 to 3 weeks of leave from work. During your consultation, our doctors will assess your condition and recommend the appropriate treatment duration. If required, we can also provide medical certificates and other supporting documents for your employer.

The time required to return to normal activities varies from person to person and depends on the severity of the slip disc, the duration of symptoms, the type of work you do, and your response to treatment. Many patients are able to resume light daily activities and desk-based work within a few weeks of completing treatment, while physically demanding work, heavy lifting, and high-impact sports may require a longer recovery period. Our doctors will guide you on when it is safe to resume activities such as driving, exercise, travel, and work based on your individual progress. At AVN Arogya, recovery is supported through personalised Ayurvedic treatment, therapeutic exercises, posture correction, and lifestyle guidance. Following these recommendations and gradually returning to normal activities helps promote healing, reduce the risk of recurrence, and support long-term spinal health.

Physiotherapy focuses on external mechanical approaches — stretching, strengthening, mobilisation, and modalities like TENS or ultrasound. Ayurvedic treatment works from the inside: anti-inflammatory medicines reduce disc swelling, therapeutic procedures deliver healing directly to the affected area, and internal medicines support nerve regeneration and tissue repair. At AVN Arogya, we combine BOTH — Ayurvedic therapies plus structured physiotherapy — which is why outcomes often exceed either approach alone. Physiotherapy alone addresses mechanics; Ayurveda addresses the biology of healing.

Diet and lifestyle play an important role in supporting recovery from a slip disc and maintaining long-term spinal health. At AVN Arogya, every patient receives personalised dietary and lifestyle guidance as part of their comprehensive treatment plan. We generally recommend a balanced diet rich in fresh vegetables, fruits, whole grains, quality protein, and foods that support overall health. Maintaining a healthy body weight, staying well hydrated, and avoiding smoking and excessive alcohol consumption can also contribute to better spinal health. Lifestyle measures such as avoiding prolonged sitting, practising good posture, using proper lifting techniques, performing prescribed therapeutic exercises, and following ergonomic practices at work and home can help reduce strain on the spine and lower the risk of recurrence. At AVN Arogya, these recommendations are tailored to each patient's condition and are integrated with personalised Ayurvedic treatment, therapeutic exercises, and rehabilitation to promote recovery, improve mobility, and support long-term spinal health.

Yes, in most cases you can travel safely, provided appropriate precautions are taken. The recommendations depend on the severity of your symptoms and your ability to sit comfortably for extended periods. When travelling, it is advisable to: • Choose a comfortable seat with good back support. • Use a lumbar support cushion if required. • Avoid sitting continuously by standing, stretching, or walking at regular intervals whenever possible. • Avoid lifting heavy luggage or making sudden twisting movements. If your pain is severe or you have significant difficulty sitting or walking, it is advisable to consult a doctor before travelling. At AVN Arogya, we also offer teleconsultations to assess your condition, provide initial guidance, and help you plan your travel and treatment safely. Our doctors will advise you on the most appropriate precautions based on your condition, ensuring that travel does not unnecessarily aggravate your symptoms.

Ayurvedic medicines are known to be free from side effects due to the natural herbs used as ingredients. Ayurvedic treatments, including Panchakarma, often have additional health benefits without any side effects. However, some medicines could cause mild adverse reactions in some people (very rarely) — typically digestive adjustment in the first few days. Rest assured, our doctors carefully consider any potential risks, especially with autoimmune diseases, review your complete medical history and current medications before prescribing, and monitor your progress closely. If you experience any unexpected reactions, the team adjusts the protocol immediately.

Some interactions are possible, which is exactly why our physicians review your complete prescription list before treatment begins. Certain herbs can affect blood sugar levels, blood thinning, or thyroid medication dosing. Our doctors are trained to identify these interactions and either adjust timing, modify doses, or avoid specific combinations. This is one of the key advantages of consulting qualified BAMS/MD physicians rather than self-medicating with over-the-counter Ayurvedic products.

Improvement varies by condition, severity, and individual response. The majority of our patients experience significant reduction in pain and inflammation, improved mobility, and better functional capabilities. Your treating physician will set realistic expectations during your first consultation based on your specific condition and grade. We track progress using standardised medical measures and adjust treatment plans accordingly. We believe in honest assessments — if we feel another approach (including surgery) would serve you better, we will say so directly.

Yes, with appropriate modifications. Our senior physicians assess fitness for Panchakarma based on the patient's age, strength, existing conditions, and current medications. Elderly patients typically receive gentler variations of procedures, shorter durations, and more gradual protocols. Many of our most successful outcomes are with patients aged 60-80. Continuous monitoring by nursing staff ensures safety throughout.

Some Ayurvedic treatments are safe and beneficial during pregnancy and breastfeeding, while others are contraindicated. This requires careful evaluation by a qualified physician. At AVN Arogya, we have specific protocols for maternal health that use only pregnancy-safe formulations. We always coordinate with your obstetrician. Never self-medicate with Ayurvedic products during pregnancy — always consult a qualified physician.

All the medicines we use are manufactured by AVN Ayurveda Formulations Private Limited, our GMP-certified sister company. We use only classical Ayurvedic formulations with established safety profiles — no untested herbal cocktails. Every batch undergoes quality testing for heavy metals, microbial contamination, and potency verification as per AYUSH Ministry regulations. We can provide batch details for any medicine on request.

Booking your first consultation is simple. You can: • Book online through our website by clicking the "Book Consultation" button. • Call or WhatsApp us at +91 95002 92220 to schedule an appointment. • Visit our Madurai hospital or any of our 5 AVN Arogya clinics to book your consultation in person. To help our doctors assess your condition accurately, please bring any previous medical records, MRI or X-ray reports, laboratory investigations, and a list of your current medications. Our patient care team will assist you in scheduling a convenient appointment and guide you through the consultation process.

Our Madurai hospital runs outpatient consultations from 8:00 AM to 8:00 PM, Monday to Saturday. These hours are continuous — there is no midday break, so you can come in at any point during the day. On Sundays, the Madurai hospital is open from 9:00 AM to 6:00 PM. Our other centres are open Monday to Saturday only and keep their own timings, which vary by location — please check the page for the centre you plan to visit. Inpatient care runs 24 hours a day, every day. Once you are admitted, therapies and nursing continue through the weekend. We recommend booking in advance so a physician is available when you arrive, though walk-ins are welcome subject to availability.

To help our doctors make a comprehensive assessment, please bring the following, if available: • Previous medical records and treatment summaries. • Recent MRI scans, X-rays, CT scans, or other relevant imaging reports. • Relevant blood test or laboratory reports. • A list of your current medications, including the dosage. • Your health insurance card or policy details, if you intend to use insurance for your treatment. If you do not have previous reports, you can still consult our doctors. After evaluating your condition, they will advise whether any additional investigations are required to support your diagnosis and treatment plan.

During your first consultation, our medical team will conduct a comprehensive evaluation of your condition. This includes reviewing your medical history, current symptoms, previous treatments, medications, and relevant investigations such as MRI scans, X-rays, or laboratory reports. Based on this assessment, your treating doctor will diagnose your condition and develop a personalised treatment plan tailored to your clinical needs. The doctor will explain the recommended treatment, expected outcomes, estimated duration of treatment, and answer any questions you may have, enabling you to make an informed decision before treatment begins. At AVN Arogya, we believe that every patient deserves a clear understanding of their condition and treatment plan before starting therapy.

No. You do not need a referral from another doctor to consult our specialists. You can book an appointment directly with AVN Arogya. If you have been referred by an orthopaedic surgeon, neurologist, physician, or any other healthcare professional, we encourage you to bring the referral note along with your previous medical records, MRI or X-ray reports, laboratory investigations, and details of your current medications. These help our doctors better understand your condition and any treatments you have already received. Many of our patients visit us either as their first choice for Ayurvedic care or after exploring other treatment options. Our doctors will conduct a comprehensive assessment and recommend the treatment approach that is most appropriate for your condition.

First consultations are 30-45 minutes — we don't rush through initial assessments. Follow-up OP consultations are typically 15-20 minutes. If outpatient therapy is recommended, each therapy session runs 45-90 minutes depending on the procedures. Most OP patients visit daily or alternate days for 2-4 weeks depending on their condition.

Yes — telemedicine consultations are available for patients who want a preliminary assessment before travelling. You can share your reports digitally and have a 20-30 minute video or phone consultation with our physician. They will advise whether in-person treatment is necessary, and if so, help you plan the visit duration and expected treatment. Medicines can be couriered nationwide after a telemedicine consultation.

Yes, treatment usually begins on the day of admission, depending on your arrival time. • Arrival by 10:00 AM: You can generally undergo both the morning and evening treatment sessions on the day of admission. • Arrival between 10:00 AM and 2:00 PM: You will typically receive the evening treatment session only. • Arrival after 2:00 PM: Treatment will commence the following day, as it may not be possible to accommodate treatment sessions after this time. To make the most of your treatment schedule, we recommend planning your arrival as early as possible on the day of admission.

Madurai is warm year-round. We recommend loose, comfortable cotton clothing and a pair of cotton pajamas for Yoga and Physiotherapy. We also provide therapy wear for treatment sessions. Avoid synthetic fabrics as they can be uncomfortable during oil-based therapies. Bring comfortable footwear (open sandals/slippers are ideal).

You do not need any specific reports before your first consultation. However, if you have any of the following, please bring them with you: • MRI scan of the cervical spine (if already performed). • X-rays of the cervical spine. • Previous consultation notes or treatment records. • Relevant blood test reports, if available. • A list of your current medications. If you do not have any reports, you can still consult our doctors. They will conduct a detailed clinical evaluation and advise whether any investigations, such as an MRI or X-ray, are required to confirm the diagnosis and develop a personalised treatment plan. Bringing your previous reports helps our doctors understand your condition better and avoid unnecessary repeat investigations.

For your first consultation at AVN Arogya, the following reports are helpful: Essential: - X-ray of the affected shoulder (AP and lateral views) — This helps rule out other causes of shoulder pain like calcification or arthritis. - Blood sugar test (fasting and post-prandial) — Diabetes is the number one risk factor for frozen shoulder. Nearly 20% of diabetics develop frozen shoulder, and uncontrolled blood sugar can significantly slow recovery. Your physician needs this information to plan treatment effectively. If applicable: - MRI of the shoulder — Only needed if a rotator cuff tear is suspected based on clinical examination. Your physician may order this after the first visit if required. Good news: In most cases, frozen shoulder is diagnosed through a simple clinical examination — the restricted range of motion pattern is quite characteristic. You do not need expensive investigations to get started with treatment. If you do not have these reports, do not delay your consultation. Our physicians can examine you and advise which tests are needed. With 96 years of clinical experience, our team can often assess the condition accurately through physical examination alone.

Yes, it's advisable to confirm your admission date and room choice in advance to ensure availability. Our care coordinators will guide you through the entire process of reservation and arrival, including pre-admission documentation, insurance pre-authorisation (if applicable), and travel arrangements. You can book by calling +91 95002 92220 or messaging us on WhatsApp.

Good preparation helps our physicians make the most of your child's first consultation. Here is what to bring: Developmental history: 1. Developmental milestones timeline — When your child first held their head up, sat without support, started walking, spoke their first words, formed sentences. Even approximate ages are helpful. Previous assessments and reports: 2. Any previous evaluations — Psychological assessments, occupational therapy reports, speech therapy evaluations, developmental paediatrician reports. 3. School reports or IEP (Individualised Education Programme) if available — These give us insight into your child's functioning in a structured environment. 4. MRI or EEG if these have been done previously — Do not get these done specifically for this visit; our physician will advise if they are needed. 5. Current medications and supplements — Names, doses, and how long your child has been taking them. Very helpful (but not essential): 6. Videos of your child's behaviour at home — Short clips showing how your child plays, communicates, interacts with family members, or displays any behaviours you are concerned about. These are extremely valuable because children often behave differently in a clinical setting than at home. Important reassurance: Your child does NOT need to cooperate perfectly during the first visit. Our physicians at AVN Arogya are experienced with children who are anxious, restless, or non-verbal. We have been working with families for over 96 years, and our team knows how to assess children gently and patiently, even when the child is not in the mood to cooperate. Please do not stress about your child's behaviour during the visit — just bring them as they are.

For your first RA consultation at AVN Arogya, please bring the following: Blood tests (essential): - RF (Rheumatoid Factor) — Primary diagnostic marker for RA. - Anti-CCP antibodies — More specific than RF; helps confirm diagnosis and predict disease course. - ESR (Erythrocyte Sedimentation Rate) — Measures current inflammation levels. - CRP (C-Reactive Protein) — Another inflammation marker, useful for tracking disease activity. - CBC (Complete Blood Count) — Baseline assessment. - Liver and kidney function tests — Important baseline, especially for medication monitoring if you are on DMARDs or other RA drugs. Imaging: - X-rays of affected joints — Shows joint damage, erosion, and narrowing. Documentation: - List of current medications with doses — Including DMARDs, biologics, steroids, painkillers, and any supplements. - Previous rheumatologist's treatment summary if available — Helps us understand what has been tried and how you responded. If you do not have all these reports, please come for the consultation anyway. Our physicians can examine you and order the necessary tests. With 96 years of clinical experience, our team can often assess disease activity through clinical examination and plan initial treatment while awaiting test results.

You do not need any specific reports before your first consultation. If you already have X-rays, MRI scans, blood test reports, or previous treatment records related to your knee problem, please bring them along, as they help our doctors understand your condition and avoid unnecessary repeat investigations. If you do not have any reports, there is no need to worry. Our doctors will perform a detailed clinical evaluation and recommend only the investigations that are necessary to arrive at an accurate diagnosis and formulate the most appropriate treatment plan.

If you have already been diagnosed with Avascular Necrosis (AVN) or are suspected to have AVN, please bring all relevant medical records, including: • MRI scans (most important for assessing the stage of AVN). • X-rays of the affected hip or other involved joint. • Previous consultation notes and treatment records. • Relevant blood test reports, if available. • A list of your current medications. If you do not have these reports, you can still consult our doctors. After a detailed clinical evaluation, they will advise whether an MRI, X-ray, or any additional investigations are required to confirm the diagnosis, determine the stage of AVN, and develop a personalised treatment plan. Early and accurate diagnosis is essential, as timely treatment offers the best opportunity to preserve the affected joint and improve long-term outcomes.

AVN Arogya is empanelled with several corporates and government institutions for employee healthcare. If your company has empanelled us, you may be eligible for cashless or reimbursable treatment depending on your company's policy terms. Contact our corporate desk at +91 95002 92220 with your employer name and employee ID — we'll confirm empanelment status and explain the process. Even if your company is not yet empanelled, your personal health insurance may still cover treatment at our NABH-accredited hospital.

Consultation fees are ₹150 for a phone (tele) consultation with a Physician or Senior Physician, ₹300 for an in-person consultation and for a review with a Senior Consultant Physician, and ₹500 for a video consultation with a Senior Consultant Physician. First-time patients pay a one-time registration fee of ₹50 in addition, except for phone consultations. OP therapy packages are quoted separately, based on the treatment plan your physician recommends after the consultation. We provide a detailed cost estimate before treatment begins — no surprises.

Most group health policies from major insurers cover inpatient Ayurvedic treatment at NABH-accredited hospitals like AVN Arogya. Your HR or insurance desk can confirm whether Ayurvedic hospitalisation is included in your policy. Many employees are unaware that their corporate policy covers this. We help with: (1) verifying coverage before admission, (2) cashless pre-authorisation for empanelled insurers, (3) documentation for reimbursement claims. Contact our insurance desk at +91 8015136134 with your policy number and company name — we will verify it for you.

Yes, we partner with over 30 insurance companies and TPAs and offer cashless services. We have tied up with third-party providers to offer you cashless treatment even if your insurance company is not directly partnered with us. As an NABH-accredited hospital, most major health insurance policies cover inpatient Ayurvedic treatment here. Contact our insurance desk at +91 8015136134 with your policy details — we'll confirm coverage before your admission.

Yes, if your company offers a wellness allowance, health reimbursement account, or flexi-benefit that covers alternative/complementary medicine. Many IT companies, banks, and PSUs include Ayurvedic treatment under wellness benefits. Outpatient consultations, therapy packages, and Panchakarma wellness programmes can often be claimed against these benefits. We provide detailed invoices and medical certificates in the format your company requires. Check with your HR team about eligible categories and reimbursement limits.

Cashless treatment approval is purely based on your policy eligibility and your insurance provider. Our responsibility is to help you submit the relevant documentation and answer any queries raised by the insurance company. Any amount disallowed by the insurance company will be collected from you. We recommend checking with our insurance desk before admission to understand your coverage and estimate any out-of-pocket amount. The remaining balance can also be covered through our interest-free EMI option if needed.

Empanelment is straightforward. We offer: (1) Direct empanelment — your company contracts with us directly for employee healthcare at agreed rates, (2) TPA-based empanelment — through your existing insurance TPA (we are already empanelled with major TPAs), (3) MoU-based partnership — for ongoing wellness programmes plus treatment. The process: your HR or admin team contacts our corporate desk, we share our NABH credentials and rate card, an MoU is signed, and employees can immediately access cashless or reimbursable treatment. Typical turnaround: 1-2 weeks from initial contact to active empanelment.

Inpatient treatment is charged per day: INR 6,000-19,000 per day, all inclusive, depending on the room category chosen. That covers consultations, all therapeutic procedures, medicines, physiotherapy, meals and accommodation. How many days you need depends on your condition and is decided by the treating physician after assessment, so we give you a written estimate for your own programme before treatment begins.

Coverage varies by condition and severity. Here's what you need to know: Conditions that may qualify for IP (inpatient) coverage: • Complicated Type 2 diabetes — with neuropathy, diabetic foot, non-healing wounds, or poor glycaemic control despite medication (ICD E11.x) • Severe thyroid conditions requiring intensive management (ICD E03 for hypothyroidism, E05 for hyperthyroidism) • Metabolic syndrome with multiple complications Generally NOT covered: • Simple obesity management or weight loss programmes — most insurance policies do not cover obesity as an IP condition unless there are significant comorbidities • Outpatient consultations and oral medicines • Preventive or wellness treatments AVN Arogya is NABH-accredited, which is a requirement for insurance coverage of AYUSH treatments. Our insurance desk will: • Review your policy to determine what's covered • Verify empanelment and cashless facility availability • Handle pre-authorisation documentation with appropriate ICD codes • Ensure medical necessity criteria are properly documented We recommend contacting our insurance desk before your visit. With 96 years of institutional experience, we have well-established processes for insurance claims and documentation. We'll give you a clear picture of what to expect financially before you commit to treatment.

No. We provide a detailed, itemised cost estimate before treatment begins. The IP package covers consultations, all procedures, medicines during admission, physiotherapy, yoga sessions, meals, and nursing care. The only additional charges would be for investigations (blood tests, imaging) if ordered during treatment, or if the treatment plan is extended beyond the originally estimated duration — in which case we discuss costs with you first.

Yes, inpatient Ayurvedic treatment for cervical spondylosis may be covered by many health insurance providers, subject to the terms, conditions, and eligibility criteria of the individual policy. At our NABH-accredited Madurai hospital, we assist patients with cashless claim processing through our empanelled insurance providers. Coverage depends on factors such as the insurance company, policy benefits, AYUSH treatment coverage, approved treatment guidelines, and pre-authorisation approval. We recommend contacting our Insurance Desk with your policy details before admission to help verify eligibility and support the cashless approval process.

Inpatient (IP) treatment for frozen shoulder is covered by health insurance at AVN Arogya, which is a NABH-accredited hospital. The relevant ICD code is M75.0 (Adhesive Capsulitis of Shoulder). However, it is important to understand that most frozen shoulder cases are treated on an outpatient (OP) basis, and OP treatment is generally not covered by insurance policies in India. IP admission is recommended for severe cases that have not responded to outpatient treatment — in such situations, your insurer will typically cover the hospitalisation costs. Cashless facility is available for empanelled insurance companies. If you are considering IP treatment, our insurance desk can help with pre-authorisation and guide you through the documentation process. Bring your insurance card and policy details during your first visit so we can verify coverage upfront.

Yes — inpatient (IP) treatment for several women's health conditions can be covered under health insurance at AVN Arogya, our NABH-accredited hospital. Conditions that may qualify for IP coverage: • Severe PCOS with complications (significant hormonal imbalance, insulin resistance, associated conditions) • Endometriosis requiring intensive Panchakarma therapy • Infertility treatment requiring inpatient management • Severe menstrual disorders not responding to outpatient treatment ICD codes vary by specific condition — our medical team documents the appropriate codes for your diagnosis. Coverage depends on: • Your specific insurance policy terms • Whether the condition qualifies as a medical necessity for inpatient admission • The insurance company's empanelment with AVN Arogya What's generally NOT covered: • Routine OP consultations and oral medicines • Wellness or preventive treatments We understand that navigating insurance for Ayurvedic treatment can feel confusing. Our dedicated insurance desk will help you: • Verify your policy coverage before admission • Determine whether your condition meets IP admission criteria • Handle pre-authorisation and documentation • Process cashless claims where available With 96 years of institutional experience, AVN Arogya has well-established insurance processes. Contact our insurance desk before your visit so we can give you clarity on what's covered.

Yes — inpatient (IP) treatment for severe psoriasis and eczema is covered under health insurance at AVN Arogya, which is a fully NABH-accredited hospital. We use standard ICD-10 codes: L40.x for psoriasis and L20.x for atopic eczema/dermatitis. What's typically covered: • IP Panchakarma programmes for moderate-to-severe cases (>20% body surface area involvement, or cases that have failed topical/conventional treatment) • Room, board, medicines, and therapy charges during admission • Cashless facility available for empanelled insurance companies What's generally NOT covered: • Outpatient (OP) consultations and medicines • Mild cases that don't meet medical necessity criteria for admission IP admission is genuinely recommended for moderate-to-severe skin conditions — this isn't about gaming insurance. Intensive daily Panchakarma therapies, dietary regulation, and physician monitoring produce significantly better outcomes than OP treatment alone for serious cases. Our insurance desk will verify your policy coverage before admission so there are no surprises. With 96 years of clinical experience, AVN Arogya has well-established processes for insurance documentation and claims.

Yes, we accept credit/debit cards (Visa, MasterCard, RuPay), UPI payments, bank transfers, and cash. For international patients, we accept international cards and wire transfers. Interest-free EMI options are available through our financing partners for treatment costs above ₹15,000.

Yes. We offer interest-free EMI options through our financing partners for patients who find it difficult to pay the full treatment cost upfront. This is available for inpatient programmes, outpatient therapy packages, and Panchakarma wellness programmes. EMI tenures range from 6 to 18 months with zero interest — you pay exactly the treatment cost, spread over monthly instalments. No hidden charges. This option is available for patients with adequate creditworthiness. Ask our front desk or care coordinator about EMI options when you discuss your treatment plan — they will guide you through the simple application process.

Yes, inpatient (IP) Ayurvedic treatment for rheumatoid arthritis is covered by health insurance at AVN Arogya. Key details: - ICD codes: M05 (Seropositive RA) / M06 (Other RA) - NABH accredited: AVN Arogya holds NABH accreditation, which is accepted by all major insurers. - Programme duration: RA IP programmes are typically 14-21 days. - Cashless facility: Available for empanelled insurance companies. Pre-authorisation requirements: Your insurer may require recent RA blood panels for pre-authorisation. Keep these ready: - RF (Rheumatoid Factor) - Anti-CCP antibodies - ESR (Erythrocyte Sedimentation Rate) - CRP (C-Reactive Protein) Our insurance desk handles the pre-authorisation process and can guide you through the documentation. Contact us with your policy details before admission so we can verify coverage and arrange cashless processing. If your policy does not support cashless, we provide all necessary documentation for reimbursement claims.

We understand that cost is a significant concern for families seeking treatment for their child's developmental condition. Here is a transparent breakdown: Consultation: - Senior Consultant Physician consultation: ₹500 by video, ₹300 in person. Developmental cases are assessed by our senior specialists who have extensive experience with paediatric neurological and developmental conditions. Outpatient (OP) therapy: - Typical course: 14-21 days of daily therapy sessions. - Costs depend on the specific therapies prescribed for your child — this varies based on the condition and its severity. Inpatient (IP) programme: - Duration: 14-21 days - Cost: INR 6,000-19,000 per day, all inclusive, depending on the room category chosen. - Follow-up courses may be recommended every 3-6 months depending on your child's response and condition. Insurance: Some health insurance policies cover inpatient Ayurvedic treatment for paediatric neurological conditions. Coverage varies by policy — check with our insurance desk with your policy details, and we can help verify what is covered. At AVN Arogya, with over 96 years of serving patients, we believe that financial concerns should not prevent a child from receiving treatment. Our team will discuss the most cost-effective treatment plan for your child's specific needs during the initial consultation.

The application process is simple and handled at the hospital. Steps: (1) Discuss your treatment plan and cost estimate with the physician, (2) Inform the front desk that you'd like to explore the EMI option, (3) Our team will check eligibility with our financing partner — this takes a few minutes to same-day depending on the partner, (4) Submit KYC documents: Aadhaar card, PAN card, last 3 months' bank statement or salary slips, (5) Once approved, the EMI is activated and treatment begins. Most applications are processed within the same day. The financing partner handles the credit assessment — AVN Arogya does not access or store your financial information.

Yes, inpatient Ayurvedic rehabilitation for stroke is covered by health insurance at AVN Arogya. Here are the key details: - ICD codes: I63 (Cerebral Infarction) / I69 (Sequelae of Cerebrovascular Disease) for stroke. - NABH accredited: AVN Arogya holds NABH accreditation, which is recognised by all major insurance companies in India. - Programme duration: Stroke rehabilitation programmes are typically 21-28 days. - Cashless facility: Available for empanelled insurance companies. Important considerations: - Some insurance policies have sub-limits for rehabilitation — meaning they cover rehabilitation but with a capped amount. Check your policy document or contact our insurance desk with your policy details, and we can help you understand what is covered. - Pre-authorisation typically requires the acute-phase hospital discharge summary and recent brain imaging (CT/MRI). Our insurance desk, backed by 96 years of hospital operations, has extensive experience handling insurance claims for neurological rehabilitation. Contact us with your insurance details before admission so we can verify coverage, process pre-authorisation, and arrange cashless treatment where possible.

Yes — this is actually one of the most common arrangements for IP patients. How it works: (1) Your insurance covers the approved portion of the treatment cost (cashless or reimbursement), (2) The remaining amount — co-pay, deductible, room upgrade charges, or any non-covered component — can be financed through our interest-free EMI option. For example, if your IP programme costs ₹2,00,000 and insurance covers ₹1,50,000, the remaining ₹50,000 can be split into 6 - 18 monthly instalments at zero interest. Our insurance desk coordinates both processes simultaneously, so there is no delay in starting treatment.

AVN Arogya has partnered with a number of corporates and institutions to provide healthcare benefits to their employees and eligible dependents. We are also continuously expanding our network by empanelling new organisations. To check whether your employer or institution is empanelled with AVN Arogya, please contact our Corporate Relations Desk at +91 95002 92220. Our team will be happy to verify your eligibility and guide you through the available benefits and treatment process.

Minimum and maximum amounts vary by financing partner. Generally, EMI is available for treatment costs of ₹25,000 and above, with upper limits ranging from ₹1,50,000 to ₹10,00,000 depending on the partner and your credit profile. For amounts below ₹15,000 (e.g., OP consultations), EMI is typically not applicable — but these are affordable single payments. For amounts exceeding the standard limit, we can arrange custom financing through our partner's higher-value programme. Contact our front desk with your estimated treatment cost and they will confirm the exact EMI options available to you.

Both. EMI is available for: (1) Inpatient programmes (14-21 day admissions — the most common use case), (2) Outpatient therapy packages (2-4 week OP treatment courses), (3) Panchakarma and wellness packages. It is generally NOT available for: single OP consultations (₹150-500), individual therapy sessions, or medicine purchases below ₹25,000. If you're planning a multi-week OP treatment course, ask about packaging the entire course into a single EMI — this is often more convenient than paying per session.

We understand that healthcare costs can be a barrier, and we don't want finances to prevent you from getting the treatment you need. Your options: (1) Interest-free EMI — split the cost into 6-18 monthly instalments with zero interest through our financing partners. Most patients with basic creditworthiness qualify. (2) OP-first approach — start with affordable outpatient consultations (₹150-500) and OP therapy, which may resolve your condition without the larger IP investment. (3) Telemedicine — begin with a ₹150-500 tele-consultation and home-based treatment with couriered medicines. Our care coordinator can discuss all options during your first consultation — don't let cost anxiety stop you from at least exploring what is possible.

Yes, an advance payment is required to book a room and confirm your admission date. Our executives will guide you through the entire process of reservation and arrival. For insurance patients, the pre-authorisation process is initiated in parallel so there is no delay. The advance amount is adjusted against your final bill.

Outpatient consultations start at a nominal fee, with OP therapy packages ranging from INR 2,000-3,000 per day over 10-14 days. Inpatient programmes range from INR 6,000-19,000 per day all inclusive, depending on the room category. We offer cashless insurance processing through our NABH accreditation.

We collect payments on a weekly advance basis. We do not accept cheques. Payments can be made using cash, credit/debit cards (Visa, MasterCard, RuPay), UPI, or bank transfer. For insurance patients, the cashless portion is settled directly with your insurer — you only pay the balance amount (co-pay, deductible, or disallowed items) at discharge.

Yes. AVN Arogya provides the necessary supporting documents to help international patients apply for a Health Visa. Based on the treating doctor's recommendation, we can issue an Invitation Letter stating the medical condition, the need for inpatient treatment, and the recommended duration of stay at the hospital. This letter can be used to support your health visa application. Where required, we can also generate the Invitation Letter through the FRRO portal as per the applicable guidelines. To prepare the invitation letter, patients are required to provide a copy of their passport and other relevant details requested by our team. For assistance with health visa documentation or to request an invitation letter, please contact our Customer Care Team at +91 95002 92220. Our team will guide you through the documentation and application process.

Madurai is well-connected by rail, road, and air. There are direct flights from Chennai, Delhi, Mumbai, Bangalore, and Hyderabad, and several connecting flights from most parts of the country. We provide complimentary airport/railway station pickup for all outstation patients coming to our Madurai hospital. For inpatient treatment, accommodation is included. Our care coordinator helps plan travel dates, treatment schedule, and local arrangements. Start with a telemedicine consultation to plan the duration before booking travel. For assistance with travel planning or to schedule a telemedicine consultation, please contact our Customer Care Team at +91 95002 92220. Our team will be happy to help you plan your visit smoothly.

Yes. AVN Arogya offers convenient payment options for international patients. While we do not provide currency exchange services directly, we can assist you in exchanging foreign currency through our trusted currency exchange partners located nearby. The exchange is carried out at the prevailing market exchange rates and can usually be completed within a few hours, subject to regulatory guidelines. To avail this service, patients are required to provide: • A copy of their Passport • A copy of their Visa Alternatively, international debit and credit cards can also be used for payment at our hospital, subject to the issuing bank's approval and applicable card network guidelines. For assistance with currency exchange or international payments, please contact our Customer Care Team at +91 95002 92220. Our team will be happy to assist you.

One attendant can stay with the patient in most room categories at no additional charge (attendant bed/couch provided). Additional family members can stay at nearby guest houses and hotels — we maintain a list of affordable options within walking distance. Meals for attendants are available at the hospital canteen. Visiting hours are generous to accommodate family support during treatment.

We offer both AC and non-AC rooms, ranging from Economy rooms to Ultra Deluxe Cottages, to suit different needs and budgets. All rooms include an attendant bed/couch, attached washroom, and daily housekeeping. Room selection does not affect the quality of treatment — all patients receive the same medical care regardless of room category. We will help you choose a room based on your preference and budget during the booking process.

Yes, we offer complimentary pickup for our outstation patients and guests arriving at Madurai Airport, Railway Station, or Bus Station for treatment at our Madurai hospital. Please inform our care coordinator of your arrival details in advance so we can arrange the vehicle. This is especially helpful for patients with mobility limitations. This service is available for the Madurai hospital only — not applicable at our other clinic locations.

Yes, we provide free Wi-Fi in all rooms and common areas. This allows you to stay connected with family, continue light work if needed, and attend telemedicine follow-ups after discharge.

Yes, we regularly treat patients from 20+ countries across Asia, Europe, the Middle East, and the USA. We provide: (1) invitation letters for medical visa applications, (2) telemedicine consultation to plan treatment before travel, (3) complimentary airport transfers at our Madurai hospital, (4) concierge assistance with accommodation and local support, (5) medicines dispensed to carry home for follow-up, and (6) detailed discharge summaries in English for your home country physicians. Currency exchange services can also be arranged at our Madurai facility with prior notice.

No, all our rooms are private rooms, and you may share it only with your attendant. You will not be placed with another patient. This ensures privacy, rest, and a comfortable healing environment.

Yes, you are free to explore the campus and city. Small outings can be arranged based on your health condition and doctor's advice. Madurai is one of India's oldest and most culturally rich cities — the Meenakshi Amman Temple, Thirumalai Nayak Palace, and Gandhi Museum are all within 5 km of the hospital. Our staff can recommend local guides and arrange transport.

Our Madurai hospital is 8 km from the city centre (about a 15-minute drive). The airport is 12 km away, approximately 30 minutes by car. Madurai Junction Railway Station is about 10 km away, approximately 20 minutes. We provide complimentary pickup from all three for patients visiting the Madurai hospital.

Yes, there is an ATM just 200 meters from our hospital gate. Multiple bank ATMs and branches are available within 1 km. We also accept all digital payment methods (UPI, credit/debit cards) at the hospital, so carrying large amounts of cash is not necessary.

Yes, we clean the rooms and change the linens daily. Hospital-grade hygiene standards are maintained as part of our NABH accreditation requirements. Fresh towels are also provided daily.

We understand this conversation can be difficult. A few approaches that work: (1) Start with a telemedicine consultation — hearing from a qualified physician is more convincing than a website, (2) Share specific case outcomes for their condition (we can provide references), (3) Emphasise that we work WITH their existing doctors, not against them, (4) Reassure them that they won't be asked to stop current medicines, (5) If they're hesitant about travel, our visiting specialists at 6 clinics across 6 cities may be closer. Our care coordinators are experienced at having these conversations with families.

No extra charge for an attendant's accommodation. An attendant bed or couch is provided in all room categories. However, attendants need to pay for their meals, which are available at the hospital canteen at reasonable rates. For patients who need active caregiving support (elderly, children, stroke rehabilitation patients), having a family attendant present is encouraged as it aids recovery.

Our physicians conduct family briefings during treatment — you can request a progress discussion at any time. For patients whose families are in another city, we provide: (1) Regular updates via WhatsApp or phone, (2) Mid-treatment review summary, (3) Detailed discharge summary with home-care instructions, (4) Follow-up consultation schedule, (5) Direct access to the treating physician's team via our care coordinator. You are never left in the dark about your loved one's care.

Yes, all our rooms and therapy areas are wheelchair-friendly. The hospital has ramps, wheelchair-accessible treatment rooms, and assisted bathroom facilities. Wheelchairs are available at the entrance. For patients with severe mobility limitations, our therapy team can bring treatments to the bedside. We have extensive experience treating patients who arrive in wheelchairs and leave walking — our infrastructure is designed for exactly this patient profile.

Before discharge, our team provides: (1) Written home-care protocol — medicines, exercises, diet, and lifestyle modifications, (2) Hands-on training for any home therapies (oil application, exercises), (3) Medicine supply for the follow-up period (couriered refills available), (4) Follow-up consultation schedule, (5) Direct WhatsApp/phone access for queries. The family attendant present during IP treatment is included in these training sessions. Recovery continues at home — the family's role is critical.

Preparing well before admission makes a significant difference in how smoothly the rehabilitation programme goes. Here is what you need: Documents to bring: 1. CT or MRI brain scan from the acute stroke admission — this tells our physicians exactly which brain area was affected and helps plan targeted rehabilitation. 2. Discharge summary from the treating hospital — medication details, complications noted, procedures performed. 3. Current medication list — with exact doses and timing. 4. Details of any complications — seizures after the stroke, difficulty swallowing (dysphagia), pressure sores, urinary issues, or infections. Patient readiness: - The patient should be medically stable — no active infections, blood pressure reasonably controlled, no acute medical emergencies. - It is okay if the patient cannot walk, talk, or eat independently — our rehabilitation programme is designed for patients at all recovery stages. Family participation (critical): - One family attendant should plan to stay for the full programme duration (21-28 days). This is not optional — it is essential. - Family participation in rehabilitation exercises is crucial. We train the attendant to perform positioning, exercises, feeding techniques, and transfers so that recovery continues effectively at home after discharge. - The attendant will learn home modification requirements — what changes to make in the home environment for safety and independence. At AVN Arogya, with 96 years of caring for patients and their families, we understand that stroke affects the entire family. Our team supports both the patient and the caregiver throughout the programme.

The primary caregiver or attendant should plan for a significant time commitment — stroke rehabilitation is not something that can be managed remotely. During IP admission (21-28 days): The primary caregiver/attendant should plan to stay for the full duration. Their role during this period is critical and includes: - Learning rehabilitation exercises so they can guide the patient at home - Understanding proper positioning techniques to prevent complications - Learning feeding techniques (especially if the patient has swallowing difficulties) - Understanding home modification requirements for safety - Participating in therapy sessions as directed by the rehabilitation team After discharge (3-6 months): The patient needs supervised home exercises for 3-6 months after discharge. This does not necessarily require full-time leave — a family member who is present in the mornings and evenings can often manage the home exercise programme. However, the patient should not be left completely alone during this period. If the family cannot be present full-time: We understand that not every family can spare a member for 3-4 weeks. At AVN Arogya, we can arrange trained attendant support during the admission period at an additional cost. However, we strongly encourage at least one family member to be present for the first and last few days, and for the discharge briefing — the home-care handover is essential for continued recovery. With 96 years of experience, we have seen that families who actively participate in the rehabilitation process see measurably better outcomes. The investment of time during this period pays off significantly in the patient's long-term recovery.

AVN Arogya is NABH Accredited, reflecting our commitment to maintaining high standards of patient safety, clinical care, quality management, and healthcare practices. We follow NABH standards across our operations, ensuring a structured approach to treatment protocols, patient care, safety practices, and continuous quality improvement.

AVN Arogya specialises in Ayurvedic treatments based on classical Ayurveda principles, with extensive clinical experience in managing chronic and complex conditions. Our key areas of expertise include: • Avascular Necrosis (AVN) • Spinal disorders and back pain management • Neurological rehabilitation • Arthritis and joint-related conditions • Autoimmune and chronic inflammatory conditions • Lifestyle disorders and metabolic health • Panchakarma and Ayurvedic wellness therapies Our treatments are personalised based on individual health conditions, with a focus on restoring balance, improving function, and enhancing overall wellbeing through Ayurveda.

We are the first NABH-accredited Ayurvedic hospital in Tamil Nadu. NABH (National Accreditation Board for Hospitals) is a constituent board of Quality Council of India, set up to establish and operate accreditation programmes for healthcare organisations. NABH accreditation means we meet national standards for patient safety, clinical protocols, hygiene, staff qualifications, and infrastructure — the same standards applied to major modern hospitals. This also means insurance companies recognise us for cashless claims, and your medical records are maintained systematically. We are also registered under the Corporation of Madurai and comply with all AYUSH Ministry regulations.

Our doctors are comfortable communicating in Tamil, Malayalam, English, and Hindi, ensuring clear and effective communication with patients from diverse backgrounds.

Yes, many health insurance policies cover inpatient Ayurvedic treatment under the AYUSH benefit, subject to the terms and conditions of the policy. The extent of coverage—including eligible treatments, room rent limits, waiting periods, and exclusions—varies from one insurance provider and policy to another. As coverage is policy-specific, we recommend that you check with your insurance provider to confirm whether your policy includes AYUSH benefits and whether your proposed treatment is eligible for coverage. AVN Arogya is NABH-accredited and empanelled with most major insurance companies and TPAs, enabling eligible patients to avail cashless treatment or reimbursement assistance, subject to insurance approval.

AVN Arogya is empanelled with most major health insurance companies and Third-Party Administrators (TPAs), enabling eligible patients to avail cashless treatment for approved inpatient Ayurvedic care. Our network includes approximately 35 leading insurance companies and TPAs. The list of our empanelled insurers and TPAs is available on our website. If your insurer is not listed, or if you would like to confirm your eligibility, please contact your insurance provider or speak with our Insurance Desk at +91 80151 36134. Our team will be happy to assist you with the cashless admission process and the required documentation.

Yes. AVN Arogya offers cashless treatment facilities for eligible patients covered under our empanelled health insurance companies and TPAs, subject to the terms and conditions of the insurance policy and approval from the respective insurer. To avail cashless treatment, patients are required to submit the necessary medical records and insurance documents. Our Insurance Desk will coordinate with the insurance company or TPA for pre-authorisation and assist in facilitating the cashless admission process. Since insurance coverage, AYUSH benefits, and eligibility criteria vary across different policies, patients are advised to confirm their AYUSH treatment coverage directly with their health insurance provider before planning admission. You may contact your insurer through the customer care number mentioned on your health insurance card or policy document for confirmation of benefits.

A cashless claim allows eligible patients to undergo treatment at AVN Arogya without paying the entire treatment cost upfront (except for applicable non-covered expenses), subject to approval from the insurance company or TPA. Our Insurance Desk will coordinate with the insurer/TPA for pre-authorisation and assist with the cashless claim process. A reimbursement claim requires the patient to pay the treatment expenses initially and later submit the required documents, medical records, bills, and claim forms to their insurance provider for reimbursement as per the policy terms and conditions. The availability of cashless or reimbursement facilities depends on the patient’s insurance policy coverage, AYUSH benefits, insurer guidelines, and claim eligibility. Patients are advised to confirm their AYUSH coverage and claim benefits directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before planning treatment.

Insurance coverage depends on the terms and conditions of your health insurance policy, including the sum insured, AYUSH benefits, room eligibility, approved treatment coverage, exclusions, and applicable deductions as defined by your insurer. While AVN Arogya assists eligible patients with the cashless or reimbursement claim process, the final approval and settlement amount are decided by the insurance company based on your policy benefits. Patients are advised to confirm the extent of AYUSH treatment coverage, inclusions, exclusions, and any applicable limits directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before starting treatment.

The room rent coverage depends on the terms and conditions of your health insurance policy, including the room eligibility limit, sum insured, and specific benefits offered by your insurance provider. At AVN Arogya, room category eligibility may vary based on your insurance policy. Patients are advised to confirm their eligible room category and applicable room rent limits directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before admission. Our Insurance Desk will assist you with the required documentation and coordinate with the insurer/TPA for the cashless approval process.

Yes. If you prefer a room category higher than the one eligible under your insurance policy, you may choose to upgrade by paying the applicable difference in room charges and any other related charges, subject to hospital policy and room availability. As room eligibility and the financial implications of an upgrade vary depending on your insurance policy, patients are advised to confirm the applicable terms, deductions, and co-payment, if any, directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before admission. Our Insurance Desk will be happy to guide you through the process and help you understand the applicable charges based on your policy.

The documents required for cashless approval may vary depending on your insurance company or TPA. Generally, patients are required to submit: Health insurance card or e-card Valid government-issued photo ID proof Insurance policy details (if required) Doctor's consultation records Relevant investigation reports (such as blood tests, X-rays, MRI, CT scans, or other diagnostic reports, as applicable) Previous treatment records, if applicable Any additional documents requested by the insurance company or TPA Our Insurance Desk will assist you in completing the required formalities and submitting the documents for pre-authorisation.

The time required for cashless approval depends on your insurance company or TPA and the completeness of the documents submitted. Once all the required documents, consultation records, and investigation reports are received, the pre-authorisation request is submitted by our Insurance Desk to the insurer or TPA. The approval timeline is determined entirely by the insurance company or TPA and may vary from one insurer to another. In some cases, the insurer may request additional information or documents before making a decision, which could extend the processing time. Our Insurance Desk will closely coordinate with the insurance company or TPA and keep you informed about the status of your cashless approval throughout the process.

Yes. If you wish to avail insurance benefits, we recommend informing the hospital before your planned admission. This enables our Insurance Desk to verify your insurance details, guide you on the required documents, and initiate the pre-authorisation process with your insurance company or TPA in advance. Please carry your health insurance card, a valid photo ID, doctor's consultation records, relevant investigation reports, and any other documents required by your insurer. Patients are also advised to confirm their AYUSH treatment coverage, policy benefits, and eligibility directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before admission. This helps ensure a smoother admission and claim process.

Yes, you may be able to avail cashless insurance even if you are admitted on the same day, provided your insurance policy is eligible for AYUSH treatment and the required pre-authorisation is approved by your insurance company or TPA. To avoid delays, please inform our Insurance Desk as early as possible and submit all the required documents, including your health insurance card, valid photo ID, doctor's consultation records, and relevant investigation reports. As the availability of cashless treatment depends on your policy coverage and the insurer's approval, patients are advised to confirm their AYUSH benefits and claim eligibility directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before admission, whenever possible. Our Insurance Desk will coordinate with the insurer or TPA to facilitate the approval process.

If your cashless request is denied by the insurance company or TPA, you can still proceed with your treatment by paying the hospital charges directly. Depending on the terms and conditions of your insurance policy, you may be eligible to submit a reimbursement claim after completing your treatment. In such cases, AVN Arogya will provide the necessary medical records, bills, discharge summary, and other required documents to support your claim submission. The final decision on reimbursement is made by your insurance company based on your policy terms, AYUSH coverage, and claim eligibility. Patients are advised to understand the reason for the cashless denial and confirm their reimbursement eligibility by contacting the customer care number mentioned on their health insurance card or policy document

Yes, you may have to pay certain charges even if your treatment is approved under the cashless facility. The amount payable depends on the terms and conditions of your health insurance policy and the insurer's final settlement. You may be required to pay expenses that are not covered under your policy, such as non-payable items, deductions made by the insurance company, charges exceeding your policy limits, room upgrade differences (if applicable), co-payments, or any treatment costs not approved by the insurer. Since coverage varies from one policy to another, patients are advised to understand their policy benefits, exclusions, and out-of-pocket expenses by contacting the customer care number mentioned on their health insurance card or policy document before admission. Our Insurance Desk will also help explain the settlement details based on the insurer's approval.

The expenses not covered by insurance vary depending on the terms and conditions of your health insurance policy. Common non-payable expenses may include: • Registration and administrative charges • Consumables and personal-use items not covered by the policy • Charges exceeding the eligible room category or policy limits • Co-payment or deductible amounts, if applicable • Treatments, procedures, or services excluded under the policy • Any expenses specifically disallowed by the insurance company As exclusions differ from one insurance policy to another, patients are advised to confirm the list of non-payable items, policy exclusions, and AYUSH coverage directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before admission. Our Insurance Desk will assist you in understanding the insurer's settlement and any applicable patient-payable charges.

Your final bill and discharge documents will be provided after your treatment is completed and all discharge formalities have been completed. For patients availing cashless insurance, the final bill can be issued only after the insurance company or TPA completes the final claim processing and communicates the settlement. Any amount not covered by the insurer, if applicable, must be settled before discharge. For reimbursement or self-paying patients, the final bill and discharge documents will be handed over after the payment formalities are completed. The exact discharge timeline may vary depending on the insurer's response time and completion of the necessary documentation. Our Insurance Desk will keep you informed throughout the discharge and claim settlement process.

Yes. Knee osteoarthritis is commonly covered under the cashless insurance facility for eligible patients under many health insurance policies that include AYUSH benefits. However, coverage is subject to your policy terms, eligibility criteria, and approval from your insurance company or TPA. To confirm whether you are eligible for cashless treatment, we recommend contacting your insurance provider through the customer care number mentioned on your health insurance card or policy document before planning your treatment. Our Insurance Desk will assist you with the pre-authorisation process and guide you through the required documentation for cashless or reimbursement claims, wherever applicable.

Yes. Slip disc is commonly covered under the cashless insurance facility for eligible patients under many health insurance policies that include AYUSH benefits. However, coverage is subject to your policy terms, eligibility criteria, and approval from your insurance company or TPA. To confirm whether you are eligible for cashless treatment, we recommend contacting your insurance provider through the customer care number mentioned on your health insurance card or policy document before planning your treatment. Our Insurance Desk will assist you with the pre-authorisation process and guide you through the required documentation for cashless or reimbursement claims, wherever applicable.

Yes. Ayurvedic treatment for Avascular Necrosis (AVN) is commonly covered under the cashless insurance facility for eligible patients under many health insurance policies that include AYUSH benefits. However, coverage is subject to your policy terms, eligibility criteria, and approval from your insurance company or TPA. To confirm whether you are eligible for cashless treatment, we recommend contacting your insurance provider through the customer care number mentioned on your health insurance card or policy document before planning your treatment. Our Insurance Desk will assist you with the pre-authorisation process and guide you through the required documentation for cashless or reimbursement claims, wherever applicable.

Insurance coverage for Panchakarma treatment depends on the purpose of the treatment and the terms and conditions of your health insurance policy. If Panchakarma is prescribed by a doctor as part of the treatment for an eligible medical condition covered under your policy, it may be covered under AYUSH benefits, subject to approval from your insurance company or TPA. However, if Panchakarma is taken purely for preventive care, wellness, rejuvenation, or relaxation purposes, it is generally not covered by most health insurance policies. Our Insurance Desk will assist you with the pre-authorisation process and guide you through the required documentation for cashless or reimbursement claims, wherever applicable.

Yes, you may be able to use your corporate health insurance at AVN Arogya if your employer's policy includes AYUSH treatment coverage and AVN Arogya is eligible under your insurer's or TPA's network. The availability of cashless or reimbursement benefits depends on the terms and conditions of your corporate health insurance policy and approval from the insurance company or TPA. Since coverage varies from one corporate policy to another, patients are advised to confirm their AYUSH benefits, hospital eligibility, and cashless treatment eligibility directly with their insurance provider by contacting the customer care number mentioned on their health insurance card or policy document before planning treatment. Our Insurance Desk will assist you with the pre-authorisation process and guide you through the required documentation for cashless or reimbursement claims, wherever applicable.

AVN Arogya is empanelled with the following organisations for eligible employees and beneficiaries, subject to the respective terms and conditions: • Airports Authority of India (AAI) – Eligible employees and their dependent family members for approved treatments as per the empanelment guidelines. • Happiest Minds – Eligible employees as per the corporate healthcare agreement. • CIPET (Central Institute of Petrochemicals Engineering & Technology) – Eligible employees as per the corporate healthcare agreement. In addition, employees of organisations such as LIC, Titan, HCL, and many other corporates may also be able to avail treatment at AVN Arogya through their health insurance provider, as we are empanelled with several leading health insurance companies and TPAs. As eligibility and benefits vary depending on your employer's policy and insurance coverage, we recommend confirming your entitlement by contacting your HR department or your insurance provider through the customer care number mentioned on your health insurance card or policy document before planning your treatment. Our Insurance Desk will be happy to assist you with the verification process.

Currently, AVN Arogya is not empanelled with any government health insurance schemes. However, we are actively working towards empanelment with various government health insurance programs. Government employees who are covered under private health insurance policies that include AYUSH benefits may still be eligible to avail cashless or reimbursement treatment at AVN Arogya, subject to the terms and conditions of their insurance policy and approval from their insurance company or TPA. We recommend confirming your AYUSH coverage, cashless eligibility, and policy benefits directly with your insurance provider by contacting the customer care number mentioned on your health insurance card or policy document before planning your treatment. Our Insurance Desk will be happy to assist you with insurance verification and the claim process, wherever applicable.

For any insurance-related queries, you can contact AVN Arogya's Insurance Desk. Our dedicated team will assist you with: • Insurance eligibility verification • Cashless pre-authorisation process • Documentation requirements • Reimbursement claim guidance • Claim status updates • General insurance and TPA-related queries Insurance Desk Contact Details: • Phone: +91 90477 55886 • Email: tpa@avnarogya.in For policy-specific information such as AYUSH coverage, eligible treatments, room entitlement, exclusions, claim limits, or cashless eligibility, we recommend contacting your insurance provider directly through the customer care number mentioned on your health insurance card or policy document. Our Insurance Desk will be happy to guide you through every step of the insurance process and make your insurance journey as smooth as possible.

Yes. AVN Arogya's Insurance Desk can help verify your insurance eligibility before you travel to the hospital. You may share your health insurance details and the required medical documents with our team, and we will coordinate with your insurance company or TPA to check the eligibility for cashless treatment. Please note that this verification is only a preliminary assessment. The final decision on cashless approval, treatment coverage, and the claim amount rests solely with your insurance company or TPA and is subject to the terms and conditions of your policy. To avoid any surprises, we also recommend confirming your AYUSH coverage and policy benefits directly with your insurance provider by contacting the customer care number mentioned on your health insurance card or policy document. For assistance, please contact our Insurance Desk: • Phone: +91 90477 55886 • Email: tpa@avnarogya.in

To check whether your health insurance policy is eligible for cashless treatment at AVN Arogya, you should contact your insurance provider directly through the customer care number mentioned on your health insurance card or policy document. They can confirm: • Whether your policy includes AYUSH treatment coverage • Whether you are eligible for cashless treatment • Your room entitlement and coverage limits • Any applicable exclusions, co-payments, or waiting periods • The documents required for cashless approval You may also contact AVN Arogya's Insurance Desk with your insurance details. Our team can help verify your eligibility and guide you through the pre-authorisation process. However, the final decision regarding cashless approval rests solely with your insurance company or TPA. Insurance Desk Contact Details: • Phone: +91 90477 55886 • Email: tpa@avnarogya.in

Yes. Even if your employer is not directly empanelled with AVN Arogya, you may still be eligible for cashless treatment if your health insurance policy includes AYUSH coverage and AVN Arogya is empanelled with your insurance company or TPA. Eligibility for cashless treatment depends on the terms and conditions of your health insurance policy and approval from your insurance company or TPA. To confirm your eligibility, we recommend contacting your insurance provider through the customer care number mentioned on your health insurance card or policy document before planning your treatment. You may also contact AVN Arogya's Insurance Desk for assistance with eligibility verification and the pre-authorisation process. Insurance Desk Contact Details: • Phone: +91 90477 55886 • Email: tpa@avnarogya.in

Yes. The initial cashless approval (pre-authorisation) is only a provisional approval issued by the insurance company or TPA based on the information available at the time of admission. It should not be considered the final claim approval. The final approval and settlement amount are determined only after the completion of treatment and submission of the final bill and medical records. The amount approved depends on several factors, including: • The available sum insured under your policy • Your final diagnosis • AYUSH treatment coverage under your policy • Your eligible room category and applicable room rent limits • Whether the treatment is covered for inpatient hospitalisation under your policy • The insurer's policy terms, conditions, exclusions, and applicable deductions As the final settlement is decided solely by the insurance company or TPA, patients are advised to understand their policy benefits by contacting the customer care number mentioned on their health insurance card or policy document before admission. Our Insurance Desk will coordinate with the insurer throughout the claim process and keep you informed of the approval status and final settlement.

Cashless treatment means that the insurance company settles the eligible treatment expenses directly with the hospital. However, 100% cashless treatment cannot be guaranteed, as the final settlement is determined solely by your insurance company or TPA based on the terms and conditions of your policy. While an initial cashless approval may be granted based on the available sum insured, the final approval amount is calculated after reviewing the final bill and medical records. It depends on several factors, including: • Your available sum insured • The final diagnosis • AYUSH treatment coverage under your policy • Eligibility of the treatment for inpatient hospitalisation • Your room entitlement and applicable room rent limits • Policy exclusions, non-payable items, co-payments, deductibles, and other applicable conditions If any portion of the hospital bill is not covered by your insurance policy, it will need to be paid by the patient at the time of discharge. To understand the extent of your coverage and the likelihood of out-of-pocket expenses, we recommend contacting your insurance provider through the customer care number mentioned on your health insurance card or policy document before admission. Our Insurance Desk will also assist you throughout the cashless claim process and help you understand the insurer's final settlement.

Coverage for outpatient (OPD) consultations and therapies depends entirely on the terms and conditions of your health insurance policy. While some insurance policies provide OPD or AYUSH outpatient benefits, most health insurance policies primarily cover inpatient (hospitalisation) treatment. Cashless insurance is generally not available for outpatient consultations and therapies at AVN Arogya. However, if your policy provides OPD or outpatient AYUSH benefits, you may be eligible to submit a reimbursement claim with your insurance company. AVN Arogya will provide all the necessary documents required for reimbursement, including the consultation records, bills, receipts, prescriptions, and other supporting medical documents, as applicable. Patients are advised to confirm their OPD coverage, AYUSH outpatient benefits, and reimbursement eligibility by contacting the customer care number mentioned on their health insurance card or policy document before availing the services.

Coverage for medicines prescribed at the time of discharge depends on the terms and conditions of your health insurance policy and the guidelines of your insurance company or TPA. In many cases, medicines that are included as part of the inpatient hospitalisation bill and submitted along with the final claim are usually considered for coverage, subject to policy limits and insurer approval. However, some insurance companies may not cover discharge medicines or medicines purchased after discharge, even if they are prescribed by the treating doctor. The final decision depends on the insurer's policy provisions, AYUSH coverage, and claim settlement guidelines. Patients are advised to confirm whether discharge medicines are covered under their policy by contacting the customer care number mentioned on their health insurance card or policy document before discharge. Our Insurance Desk will assist you with the required bills, prescriptions, and supporting documents for cashless or reimbursement claims, wherever applicable.I prefer this response

Telemedicine consultation is suitable for individuals seeking medical advice, follow-up care, or an initial assessment for a wide range of health conditions. Our Ayurvedic doctors can evaluate your symptoms, review your medical history, and recommend the most appropriate course of treatment. Telemedicine consultation is commonly suitable for conditions such as: • Knee osteoarthritis and other joint disorders • Neck pain and cervical spondylosis • Slip disc and back pain • Sciatica • Avascular Necrosis (AVN) • Arthritis and musculoskeletal disorders • Lifestyle disorders • Digestive disorders • Skin conditions • Stress-related and other chronic health conditions Based on your consultation, the doctor may recommend medicines, lifestyle modifications, further investigations, or, if required, an inpatient treatment plan. If your condition requires a detailed physical examination or emergency medical care, you may be advised to visit the hospital for an in-person consultation.