Nachivel

Hello, good afternoon sir. Good afternoon. Sir, I am Sumathi from AVN Arogya Healthcare Limited. Could you please introduce yourself to our audience? Sir, my name is Nachivel. I am now about 48 years old. I am living in Africa for the past 20 years. Currently, I am in Nigeria. And almost last month, one month, five weeks back, I had a small injury, you can call it as injury or something like that. I slipped off from platform and had a small minor injury at my back. Because after that I didn't have much issues and I was quite normal for a couple of weeks. Then suddenly my back, lower back pain started when I was in Nigeria. Okay. But it was bearable. Within a week it shot up to a very high level. So I had to come back to India to treat it. So when I reached India. Pain was a little bit people was suspecting it could be an abdominal related some issues. So I had I went to an allopathy. We went to a regular abdominal scan and all that suspecting some abdominal problems. Eventually they said everything is normal, could be an ortho related. So I was being diverted to an ortho to have an view on it. So first I had a small. I currently in discussion with ortho in Virudhunagar. During that time pain was bearable, so I didn't take it much serious. So when I was I had some visit to Bangalore, I reached Bangalore the pain went so peak. So I need I need instant treatment on it. So initially actually first thing I approached was to to Bangalore Apollo and I had some basic. Some investigations are done on it, but I didn't go for it because Bangalore is quite new for me and it's a strange place. I'm not having better contacts, so I had to move back to Chennai where I have some relatives and. Brother's name. Chennai, I came and admitted in the hospital for almost 3 days. Where intensive, appu, scan, X-ray, MRI, all that they did complete thing and they concluded that. On my lowerback or something like L3 L4 some disc which had not much but some disc has been collapsed and some nerve has been compressed so they come to a conclusion. They said if you need a real permanent solution, I have to go for an operation. Otherwise, only a temporary, some painkillers and that can be done, but it will not cure me. That's what they concluded. Pain was so intensive, so I had to make a decision whether to go. But the narration what they give after the. Operation, what I should be, my life, what should be, it was quite a bit scary. A lot of conditions in that which entire my lifestyle has to be. So, which is quite difficult for me to change my career and profession. Not that old to go for retirement. So then I have to think twice what to be done. So they gave me. They said I have to decide within 4 days, otherwise the compression is so high. Because on the second day when I was in hospital, the back pain it went to so severe to lift. Then my urinary system started not collapsing but. Damage started creating on that also. So doctor said the compressed nerve was very critical. I can even lose my sense in urinary system something like that. Okay. So they gave 4 days to decide to go for operation. Otherwise it could be an complicated. surgery something they said. Okay. So then I was discussing with my other friends, others what else will be a remedy for it. I had one of, he's a doctor, but he practices this, what they call this, varma, this some, so he suggested... But I go come down to Madurai, there is a center AVN where they have a lot of professional Ayurvedic something there. So then with his advice I. I couldn't travel and I cannot even walk. In fact, the stage within 3 days in Chennai hospital. They didn't treat, they gave only the painkillers and injections. In fact. Medicine was not controlling so they had to give a lot of injections to control my pain.So I just just I couldn't travel by train or flight so I came by by car or something. I reached here to AVN. By the time when I reached to the AVN I couldn't even step out from my car. These people literally they carried me to to the doctor I think one doctor called Bijju was there. So they only carried and put me in in his room. So so. It was so serious. So he examined my MRI and examined myself. But he was very precise and he said, look, we understood your seriousness. But for this we need at least 10 days admission on the our thing. Then continuing 10 days absolute bed rest at your house. So this 20 days if we can permit to stay in India. You can admit here, otherwise we cannot help you anything. That particular time my travel date was been a week. So I told him so sorry, I have only 7 days, do whatever it is. He said sorry, we cannot do anything on it. Need the creation time and this. So these 20 days if we can accept, we can cure you and we can make you to walk from this place. Otherwise please don't take any chance with us. The pain was so serious I have to there's no other choice for me. So I have to accept because there is I cannot even take one step from my. So I said okay I am accepting for that. Please start that. I think it was around when I reached it was around evening 6 o'clock only. But. Immediately they they went into action. By 7:70 they started my treatment and examined. The same day within 1 hour they started their intensive treatments. And I do I also cooperated. But I remember, I can recall now, he said first 3 days you can continue the painkiller and whatever which was given from Chennai, the allopathy medicine only for night. Fourth day you have to stop that. And the pain will be reduced to that level. Then on the 5th day you can walk out to your room. That's what he said before I admitted. Pain was so much even I was not even able to listenproperly to him. But I was surprising it happened on the same day and the fourth. Same manner it happened. Same and third day till 3 days I cannot sleep up to night 3 o'clock even with that tablet sleeping pills and painkiller given by. Chennai, hello doctor. I'll take at least 3:30, 4 o'clock I used to sleep without my conscious. The 4th day morning I was asking a doctor. Shall I continue the sleeping? He said, no, already I told you, you don't need. I said, how can I sleep? He said, let us see tomorrow, but you should not take this. I said, okay fine. It surprised me 4th day, in fact I slept around 11:30, 12 without the painkiller and without the sleeping. I slept, okay, with little inconvenience, but I slept. On the 4th day. On the 5th day, till that for the therapies, everyone they used to literally I used to hang on their shoulder to walk to the therapy room. But on the 4th day. I walked okay with the support, but I walked. The therapy, they hold me, but I was holding their hand, I was able to walk, just for a few distance. On the 5th day, I reached the therapy room with a small assistance. So, it means they, they know what they are doing. That's what I felt. These people knows. What they are doing to us before they start the treatment is what I felt. It was a little bit very much impressed on me because after 5th day I was very bit. Comfortable, pain was bearable and I'm able to even walk little and that. Then it went as as he said 10th day, I was almost walking the whole corridor I believe. Most of the whole corridor I was able to walk with little slow but I was able to walk up to the corridor 10. You were able to walk by yourself without without anyone's support. The slow. Okay. At least I can say almost. 50 60 meters I was able to walk on the 10th day and I and he said even I can walk more but the doctor was insisting please don't stress yourself. But we areunder the process. So we have to give some sufficient time for the muscles and nerves to set itself. So but I used to walk up to 50 meters without any much stress. But since you insisted not to take chance, I was sitting. That's what it was. But today it looks like I'm very okay. Mm mm mm. But that's the day he asked me for 10 days. Then I told him see I had to go all the way far so let me make sure that I'm ready. He says okay you stay for another 4 days so we'll do further some completion of the treatment so that. You can stay for long without much any disturbances provided I follow their instruction properly. That's what he underlined that. And I said okay, I accepted 14 days I completed. 14 days I was completed I was absolutely to the back to my normal. No pain, nothing. How was your experience during therapy time? Was it painful or No, the therapy is here, especially when I came to AVN Arogya. Okay, I heard, I have some heard knowledge as not specifically I'm not identified with someone, but normally they say this is they massage the whole body to the. So I I was assuming that it's something like some some in a way I can say it's a cruel process, a traditional cruel process to bring it to a cure. That's what I was thinking all these years. But something it's really. It was absolutely wrong information or maybe this place or what I don't know. Even the day 1 I was so painful, I was taken to the treatment. The therapist was so humble. They are doing a very gentle and knowledgeable, that's what I was I can say. It's not that they just squeezing our muscle, no they're not doing. They have their own, they understand something and they're asking how is the pain and they intervene us. And giving some talks, maybe along with this they are doing the process. So pain was so much when I came but I accept. But during the first day therapy, okay, first day it was I didn'teven much, I'm not even in a consciousness I can say because of the pain was so miserable. But I can I remember but still I was not much attentive to that. The second day I very much you know they are very gentle to us. Even the way they straightened my leg was leg was not able to straighten it was like this. Gradually they made but with a very gentle and as a systematic they did. I was really surprising. But the way they handled on the even the painful time, it was so gentle. So it means I was wrong information which I had, I believe, or. Maybe some other centers are doing that, I don't know. But what I saw here was so gentle and so methodologically they are doing some things. And the surprising what was this, I remember every day here they have system. Morning around 8, 8:30, okay first the some shift nurses comes, they do some their own BP, some checkup they do. Following to that, around 8, 8:30 the duty doctor comes and ask the sort of questionnaires they ask. How is today? What was the things? A standard question they have. So I used to identify them, okay today I have this pain and that. It will be around 8 and 8:30. Normally around 10 o'clock they used to take me to the therapist. So it means there's a 2 hours gap from this and this. When I used to enter to the therapist room, the therapist used to ask me, "So you had a pain at your knee from today morning, how so show me what is it?" So it means within the 2 hours, the information what I gave to the the duty doctor, it has been recorded in their in their chart something, and it has been passed to the. Senior doctor, maybe it's my my doctor who is responsible for me. Through him, it has been sent to the therapist that this patient is having at this place a new pain. So I was shocked on hearing that. Within 2 hours. I am seeing this place. They have plenty of therapies. At least even to me, a set of people havebeen treating to me. At least. Six or seven maybe therapists have been attending to me. So it means around 15 or 20 therapists are there minimum to me. So in that group, the person has been informed to that precisely this. We are going to attend is having new pain at this knee at this level. That was very much impressed. The other thing I was noticing one day around some course of time, there was a pain was here and next day. So okay I was telling to my doctor and they are attending to it. The therapist told me okay. After doing their own thing, they asked me to sit and he was doing some things here. So, and he was slightly urging me. So please sit in a comfortable position I have to do it fast. And I asked why? He says no no no our doctor has insisted you can sit only for 5 minutes. So within that 5 minutes I have to complete the things what I have to do. So it means. They are doing almost one hour thirty minutes therapy. So even that five minutes has been informed by the doctor and concerned team to this therapist. A time schedule has been in that was surprising for me. I thought they are doing one hour thirty minutes as a schedule they are doing on their own I thought. But it is not that way. It means there is some time schedule has given to the therapist. It was a little okay. It is not, I'm not aware much of it, but it happened. He said 5 minutes, please, it's enough, otherwise maybe some other day something can happen, I don't know. So it has been, to me, therapist will not have that deep knowledge. Yeah, of that level. So it means that doctor or someone in the senior level has given a proper communication to the therapist. So it means the coordination is very high. Even sometimes I've been even into some other, I mean allopathy doctors, quite old, you know, different allopathy doctors, even in India or even in abroad also. But this systematic coordination, likeokay, doctors will be well. They have their quality, but nurses or attenders or down the level, they have their very limited information. Even the house keeping. But here I found the system has been well formed. Patient is treated by a team of people. Doctor is there and therapist is there, nurse, shift doctor. So it means they are coordinating very carefully so that we get the best. Yeah. Maybe that's why maybe they knows. This person will be 5th day he'll be like this, 10th day he'll be like this, and 14th day. So they are determining in before. Yeah. So even I asked this question to Dr. Bijju also. How you are able to judge that 5th day, 7th day and 10th day. He was laughing, he said, you see, every day we are seeing this, especially this hip and this spinal related. Patients are, everyday we are seeing several cases and we hear from them also. So we have been educated by the patients. That's what he was telling me. Yeah. So that's why we are able to precisely tell. At this level it will go like that. So I was it was really very much happy you know. So I stayed here for 14 days. They already discharged me on 14th day I can go. So I listened to them what all to be followed. So they said this 10 days is very crucial. For the rest of my life how I had to go. So they told me this, I had to follow this. So then I was so comfortable here. So even I thought why should I go back to my house. I told doctor if I payment I can stay here. As a guest for next 10 days so I can feel well secure. So they that way they they cooperated a lot of things. They said okay no problem. I can say as a guest, but still, though you are a guest, but we take, assume as your, as our patient still. Yeah. So, but this, I stayed almost a week now as a guest here. Okay. But I'm not paying anything for the treatment or anything for the doctors, but I'm paying only for the. Room charges. Okay sir.That's what we used to say. It's a home from home. It's not a hospital from home. Home to home experience you will get here. And how was your experience here, ma'am? Yeah, when I entered the first day, I was returning from Chennai. I told my father, "You please stay with with us, don't leave me alone." But when I entered here, I find the place is very lovely and immediately I felt so comfortable. So I told my father, better you return home. Okay. I'll stay alone with my husband. Okay. So when I came, I literally came with the tears. But it's the last day of avascular necrosis. Now I am leaving with tears. It's a tear in joy. Okay, good. That's it. Okay, all the best ma'am. Please take care of your health sir. Follow whatever has been told to you. And regarding food, exercise, everything you have to take care. I'll do that. I went to so painful. And very comfortable. So I have to maintain this, you know. Yeah. So we'll say that tasty food won't be good for health. So better non-tasty food be good for health. So okay, so thank you. Thank you for spending your time. Thank you, sir. Thank you, ma'am.