Ramprathap

My name is Ramprathap. I come from Subramaniapuram here in Madurai. Suppose I lay down — when I lay down and got up I had some giddiness. So we looked at what the problem was; we first saw allopathy. That went on for about 15 days and it came back again. So after that they referred us there, they referred us to AVN Arogya. So because of that we first visited here; we first took an appointment. So as soon as we took the appointment they actually told us a lot of precautions — how to come, who should come with you, how many people they would allow, they told us all that. So as soon as we first took it, the person we saw here was Dr. Biju sir. So actually this is the first time I am coming here. When I came here, the security actually checked from there itself. All the safety measures, because due to the corona pandemic they actually applied sanitisers and everything. So having done that, we actually waited here. The waiting was a very short time. They had scheduled us exactly for 12:30. They called us within just about 10 to 15 minutes. They called, and the name of the doctor I saw was Biju. So I explained all my problems to him. What problems I had, that sort of thing. He looked for a while and said, from now it will take something like ten days. Because it will take that, since I have some cervical problem affecting the nerves, he said, and finished. As soon as he had finished, what happened next was that they told us how much the price, those costs and charges and those kinds of expenditures would come to; the next adjustment. They looked there and told us how much the tariffs would be. So they referred it saying that. They told us how much it came to. As soon as they had finished, what we planned was not to be admitted straight away. So we took one week. Having taken one week — so after one week, what procedures we actually had to follow here. Because they actuallytold us based on availability. So they said there was availability on such and such dates. So after one week we took the admission, to be admitted as an inpatient. But they said there had to be some rules for investigation and sent a lot of documents. All of this was due to the corona pandemic, so all of that had to be followed. Saying what and what, how many attenders there should be, how it should be in the room and what we had to follow. So I was admitted here as an inpatient on 18 October. So from the very first day, as I said, this trouble has been curing. So daily I had two sessions, one session in the morning and one session in the evening. So daily one session of massage. So along with the massage, what I liked very much is that there is a doctor's visit daily. So he would say how it is, what the status is. He would say all that well. Daily he would observe how it was. So it was like — really only 6 days, I would honestly say. In those 6 days I would call it something like a miracle. Because if I lay a little on my side I would have giddiness and this pinching of the nerve in the arm. Within 6 days I really got a good improvement. That means that nerve got nearly 70 to 80% good improvement within 6 days. So after that they gradually changed the method. They changed the massage methods little by little, and for this cervical they put a neck bandage on me daily. So all of that is actually something very much to be commended. Beyond this, what should be said even better is that if you look at the service, the food service, exactly three types of food daily — morning, afternoon, night — they give it exactly. In case, because for my body the food had to be suited to it, a little more was needed. But daily three kinds of department would call me. They would call and ask for feedback. That is really a good thing. The dietitian calls daily, the quality team calls. Soin case the food is not enough, I say so and they ask daily. So if we say that, they change it. So exactly what should be given to a patient, put together by that dietitian. So that is actually a good thing. Likewise, if we have any issues at all, they give the remedy for it instantly. For example, if I had some pain in the massage therapy, they would tell them to change the massage. A very good thing in this is that, in case of some people — even I, for example, with other doctors, if we kept giving a treatment and no result showed, they would stop that, okay, because there is no solution like that. So here it is that they will keep changing the treatment for us until we are satisfied, until we say okay. For me too, actually, about 3 or 4 days went by well. But no improvement showed. But as it went on they changed the treatment. Because as soon as we said so as a patient, they began giving exactly that treatment evenly. So it is really a very good thing for me. So before — really, before coming here, how could I work? So I came rather fearfully like that. Will it come right if I come here? I came very doubtfully. But these 6 days were really a miracle type. I would say it is God's gift. So everyone actually did it properly. I actually feel really good about every department. Now I can say it. I can work well. So that is why I say it. Every department was very helpful. The massage therapists, the quality team, all of them did it well. So I will certainly refer all my friends to it.